Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,794 total


Verified May 12, 2021

Easy to process claims

I made a few claims through the Lemonade app. It is extremely user friendly to raise a claim and each time they got processed quickly. The lemonade staff is very friend and responsive and look out for their customers. They sort through what is covered and what is not without a fuss!

Insurer: Lemonade

By: Alexandre

Useful
Verified May 12, 2021

Super reliable and fast!

I’ve had lemonade home insurance for years now. Once offered the option for pet insurance I jumped on the opportunity. We’ve had a couple claims not, for vaccines ect. And we had a review and reimbursement within a day! Super happy with them and looking forward to the future

Insurer: Lemonade

By: Jose

Useful
Verified May 12, 2021

EASY

Amazing service . They paid my claim as I sent it over ! They pay for vaccines and exams !

Insurer: Lemonade

By: Dawn

Useful
Verified May 12, 2021

Best Insurance!

Lemonade Pet Insurance is very affordable! My claims have been approved within 1-2 days and reimbursement is deposited to my account 1-2 days after approval of claim.

Insurer: Lemonade

By: Jewel

Useful
Verified May 12, 2021

The best pet insurance we’ve ever had

We love this insurance as it pays for Wellness visits as well. I love the app as it makes filing claims a breeze

Insurer: Lemonade

By: Daisy

Useful
Verified May 12, 2021

Best insurance experience I’ve ever had!

I use lemonade for pet and rental insurance and have had nothing but amazing experiences. Our pup accidentally got into a bottle of Tylenol and had to be hospitalized overnight - lemonade was so easy and quick and covered 90% of our expenses within a week!

Insurer: Lemonade

By: Sophie

Useful
Verified May 12, 2021

File a claim with ease.

Filed our 1st claim after Faith's appointment took less than five minutes for the entire transaction. Time is our most valuable resource and is limited to our busy lives, with that said, lemonade made it fast and efficient to file the claim.

Insurer: Lemonade

By: Timothy

Useful
Verified May 12, 2021

Absolutely amazing investment

With two new English bulldog puppies that are my whole world, I researched insurance companies for weeks! I decided on Lemonade due to the amazing coverage, great pricing and immediate responses!

Insurer: Lemonade

By: Natalie

Useful
Verified May 12, 2021

Excellent, rapid claim reimbursement and amazing customer service

I had a question about my delayed submission of medical records (we weren't able to get our dog in for his annual exam, which was overdue, within the 14 day period). Not only did they answer my question, but they also notified me that his annual exam costs could be covered by my policy! I did not think that would be the case given I submitted records late. Throughout the claim reimbursement process, the customer service team was communicative, kind, and quick. Our claim was paid without issue and within a few short days!

Insurer: Lemonade

By: Claire

Useful
Verified May 12, 2021

Great Experience

My dog was injured and had to have surgery. I submitted all the necessary information via the very user friendly app.....days later I had my refund. Great experience and so thankful for this policy!

Insurer: Lemonade

By: Michelle

Useful

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