Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,794 total


May 26, 2021

Terrible

Terrible insurance company. They label everything as pre-existing condition so they can avoid paying claims. The policy coverage explanation is unclear as well. Basically you are paying into insurance that you can never use.

Insurer: Pets Best

By: Heather

Useful
Verified May 26, 2021

Thank you sooo much Trupanion!!!

Thank you soo much Trupanion! What a blessing you are! My poor Cali had a breast mass and you paid the bill immediately and directly to my vet! Thank you for helping at this very stressful time!You gave me financial peace of my for Cali❤️

Insurer: Trupanion

By: Claire

Useful
May 26, 2021

ACL TPLO SURGERY

Moxie has now had 4 knee surgeries and a tendon surgery, along with lots of rehab. Throughout, Healthy Paws was outstanding, claims were so easy to submit and customer service was flawless. Ok so the policy increased after the first claims which I fully understand, but was still worth every penny. We do have another dog on the policy and wouldn’t even consider another company. If you are thinking about signing up, look no further.

Insurer: Healthy Paws

By: Robert

Useful
Verified May 26, 2021

Best pet insurance!!

Claim accepted, paid no hassle at all! I highly recommend!!

Insurer: Trupanion

By:

Useful
Verified May 26, 2021

Everything is easy for the client to do.

Everything is easy for the client to do. And approved fast!

Insurer: Trupanion

By:

Useful
Verified May 26, 2021

Great service - quick response to claims and you have staff who are caring and knowledgeable.

Great service - quick response to claims and you have staff who are caring and knowledgeable. Thank you!

Insurer: Trupanion

By:

Useful
Verified May 26, 2021

Hope this is not a common issue

This has been a long and frustrating process. I did not experience this problem the first time I requested a claim with Trupanion. Not sure why this has been so time consuming and difficult.

Insurer: Trupanion

By:

Useful
Verified May 26, 2021

I have been very impressed with claim handling and also the customer service people I have spoken to over the years.

I have been very impressed with claim handling and also the customer service people I have spoken to over the years.

Insurer: Trupanion

By:

Useful
Verified May 26, 2021

Prompt response and payment.

Had to submit claims multiple times, which was unusual. Usually get response within a couple days.

Insurer: Trupanion

By:

Useful
Verified May 26, 2021

So easy to submit claim and was processed and paid in two days

So easy to submit claim and was processed and paid in two days

Insurer: Trupanion

By:

Useful

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