Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Exactly What Was Promised
I have had Spot for my kitty, Blue, for almost a year now and have been pleasantly surprised how seamless it has been. Every claim I've submitted is completed promptly and there have been multiple instances when I've contacted customer service with questions and they are helpful and friendly as can be! We recommend Spot to all of our pet friends!
Insurer: Spot
By: Mary
After 3 years of pocketing my money, the one time my dogs need them, they bail out because my dog is 6years old
3 years of paying them, for my 3 dogs, I never filed a claim with them, because my dogs are mostly healthy they go to the vet twice a year and they are usually well. Then Rocky has an accident break his tooth and he has to have a procedure to relief pain and avoid infections. But he was denied because he is 6 years old, they only accepted like $400 of the $1300. I was furious how can someone deny him for the age, at only 6 years old. If instead of the insurance I saved that money in a savings account, I would have used only a 30% of it to cover 100% of the expense. So from now on I will do that, save it in to a doggy savings account for emergencies instead or hire a better insurance provider.
Insurer: Pets Best
By: Rolando
PetsBest - Will take your money, and cover nothing.
They’re quick to add everything to your 500$ yearly deductible, but as soon as you hit that and expect them to start paying, well, good luck getting a penny out of them. Will be canceling my policy.
Insurer: Pets Best
By: Alec
Because I have just had to use this insurance and itâs wonderful⦠peace of mind.
Because I have just had to use this insurance and itâs wonderful⦠peace of mind. I have been able to speak with a representative each and every time without delay. â¦. And all pleasant.
Insurer: Trupanion Canada
By: Judy
Ernieâs Care
I appreciate that that the cost of veterinary services for Ernieâs medical treatment was able to be applied to the deductible for any future treatment. The response from Trupanion was immediate and I would pass on our experience to anyone contemplating insuring their pet with Trupanion.
Insurer: Trupanion Canada
By: Susan
Very easy to use during stressful times.
Very quick and so easy to use in very stressful times.
Insurer: Trupanion Canada
By: Dawn
So Happy we found Trupanion!
As it has turned out, our beloved Mastiff/ Bloodhound mix has been pretty high maintenance health wise. She is a happy girl that just keeps on living but is need of all sorts of meds and supplements to stay pain-free and active. We often save up a bunch of receipt then submit them all on one fell swoop. The turn-around time of processing them and refunding us for the covered amounts is always so fast! We really appreciate Trupanion SO MUCH!!! I will always use them to insure any dogs we have and do recommend them to everyone!
Insurer: Trupanion
By: Bill
Erin was very helpful and made the process of challenging the decision on my claims easy.
Erin was very helpful and made the process of challenging the decision on my claims easy.
Insurer: Trupanion
By: Kadie
Codyâs wonderful Trupanion insurance.
Fair claims payments and great reps on the phone.
Insurer: Trupanion
By: Jim
It was easy to upload my invoice for a claim on the app.
It was easy to upload my invoice for a claim on the app. Lilly was very helpful and valuable when I called. She easily explained any questions I had and helped me properly document my dogâs hospital/vet history. She also made sure the right internal team got the updates so they are reaching out to the correct provider for additional documentation.
Insurer: Trupanion
By: Alyzabeth