Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


January 05, 2023

Better Life for Doggy Daddy

This is my 5th dog to be insured thru Nationwide, the first that isn't a boxer, a breed that tends to require extra veterinary care. In all cases, knowing that insurance coverage was in force decisions to treat or not to treat was based on what was best for the dog, not how much I would be willing to spend. Having it has made the quality of life better for both dog and human!

Insurer: Nationwide

By: Neal

Useful
Verified January 05, 2023

Great Experience, outside of the usual pet insurance limitations.

After having Healthy paws for 5 years without much of a need for them, my dog began having spinal issues and IVDD surgery twice which I was billed $9k each time! The first time expensing it to Healthy Paws was a little bit of an effort since they do need the official full historical report from your vet before paying anything out. However, the second time was seamless--I had made 5 easy claims up to the point of the surgery and they quickly paid me out each time, all they need is the official invoices. Something important things to be mindful of that may result in disappointment--but I think these are the case with any pet insurance: 1. As far as I know--they do NOT COVER PRE-EXISTING CONDITIONS or VISITATION FEES. The first is a bummer, the latter can rack up without realizing it. 2. Once you make a claim, you can't change your plan, so you're either locked in, or go somewhere else that won't cover any new pre-existing conditions that occurred while covered here. Outside of these, Healthy Paws really has great customer service on the phone every time I've called, and they've paid out quite quickly and efficiently on every claim.

Insurer: Healthy Paws

By: David

Useful
Verified January 05, 2023

Excellent Insurance

I have been a customer for 5 years with my 3 dogs. Healthy Paws has been a life saver for us. I love the ease of submitting on line claims and how quickly they process claims and reimbursement where warranted.

Insurer: Healthy Paws

By: Jill

Useful
Verified January 05, 2023

We love Healthy Paws- 10 year customer

We've had healthy paws for 10 years now with my dog. He just had his second ACL surgery on his leg. Healthy Paws has never hesitated to cover our medical bills and even send emails to check on our dog after surgery. And this is on top of finding out he was having some heart issues that we had to figure out before surgery, everything was covered. Its such a relief to be able to give our dog whatever health care he needs because we know we can count on Healthy Paws

Insurer: Healthy Paws

By: Christine

Useful
Verified January 05, 2023

You have been very cosiderate on ex[laining the benefits and why spmethng was npt covered.

You have been very cosiderate on ex[laining the benefits and why spmethng was npt covered. I dop not like that Dr appointments are npt covered. It is hard to treat without seeing the Dr for an exam. Agents are very sweet and patient and willing to take the time to go over the benefits and yoour bills.

Insurer: Trupanion

By: Barbara

Useful
Verified January 05, 2023

Claims are handled in an extremely efficient manner.

Claims are handled in an extremely efficient manner.

Insurer: Trupanion

By: Susan

Useful
Verified January 05, 2023

Filling out needed info was easy and being able to send pics of claims was very convenient.

Filling out needed info was easy and being able to send pics of claims was very convenient. Prompt feedback was nice as well.

Insurer: Trupanion

By: Angela

Useful
Verified January 05, 2023

I have been using Trupanion for our pet's insurance for several years.

I have been using Trupanion for our pet's insurance for several years. The whole experience is top notch. The customer Service is excellent, and the claims are processed quickly.

Insurer: Trupanion

By: Mary

Useful
Verified January 05, 2023

Trupanion has been AMAZING!

I have had nothing but a great experience with Trupanion. My claims were looked at quickly and taken care of. Thank you!

Insurer: Trupanion

By: Shelley

Useful
Verified January 05, 2023

I've been happy with the ease of getting coverage when needed.

I've been happy with the ease of getting coverage when needed.

Insurer: Trupanion

By: Sandra

Useful

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