Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,921 total


Verified April 27, 2022

Glad we have coverage.

Easy to use and great to have coverage when we need it.

Insurer: Trupanion Canada

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Useful
Verified April 27, 2022

New puppies can be expensive at vets too

Enrolled with first vet visit with our new puppy Miki. We would never have thought our new pup would have a birth defect not easily seen by a vet, but after 13 months he had a seizure. X-ray and CTS can revealed he has a shorten soft pallet allowing water and food to easily enter his lungs developing pneumonia. Although the solution is a life style change and monitoring , the diagnosis and meds were very expensive and covered under our plan. By the time we arrived home we already had our payment readjusted. We unfortunately had a second seizure 2 weeks later that required more scans and blood work and extra medications. These we once again covered under the same deductible and we just payed our 10%. This coverage allowed us to keep our lovely pet instead of putting him down. It also has allowed us to afford his ongoing antibiotics and to focus on his eating process and enjoying his playfulness instead of the bulls he was incurring. Lesson learned even a new puppy from a reputable breeder can still incur major vet bills in early life. Thankfully Truepanion was there for us. We have been spreading the word to all we know.

Insurer: Trupanion Canada

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Useful
Verified April 27, 2022

Took my little fur ball Mr Murphy into the vet and Trupanion looked after my bill.

Took my little fur ball Mr Murphy into the vet and Trupanion looked after my bill. Thank you to Tri Lake Vet and Trupanion for a less stressful visit to the vet.

Insurer: Trupanion Canada

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Useful
Verified April 27, 2022

Trupanion is very quick to settle all claims and answers questions.

Trupanion is very quick to settle all claims and answers questions. They care about their human and pet clients.

Insurer: Trupanion Canada

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Useful
Verified April 27, 2022

So far, peace of Mind with TruPanion

We got insurance on our dog before she was diagnosed with kidney disease. TruPanion has been very good at reimbursing us for her food, medication and bloodwork since the diagnosis. Nice to see that insurance actually works.

Insurer: Trupanion Canada

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Useful
Verified April 27, 2022

Absolutely perfect.

Absolutely perfect. We had an emergency with our 12 year old lab and Trupanion covered all expenses quickly and without question. All I did was submit the invoices through their app and they approved them all within days.

Insurer: Trupanion

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Useful
Verified April 27, 2022

Great job as always

Always fast, efficient, and fair

Insurer: Trupanion

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Useful
Verified April 27, 2022

Always professional and informative.

Always professional and informative. I’ve had Trupanion for 4 years and luckily never had to file a claim.

Insurer: Trupanion

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Useful
Verified April 27, 2022

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Claims processed very quickly. Staff helpful and available 24/7

Insurer: Trupanion

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Useful
Verified April 27, 2022

Customer service is fantastic (thank you Vanessa!

Customer service is fantastic (thank you Vanessa!) and just the ease of processing claims, paperwork and payments.

Insurer: Trupanion

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Useful

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