Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great experience with Trupanion
My 4 month old puppy got very ill and was hospitalized for a total of 3 nights. This was very stressful and as you can imagine, the vet bills started to rack up. Submitting the claims was extremely easy. After submitting my first invoice, I needed to contact customer service (for an issue on my end) and I recieved support immediately and my issue was resolved within minutes by a very kind and helpful customer service representative. Before all my claims were approved, I calculated how much I thought should be approved and was relieved when I got notice of approval and it worked out to be what I calculated. Nothing is hidden, everything that is covered and not covered is very transparent. I am very thankful for Trupanion for giving me peace of mind that I will be able to get my sweet puppy the medical care she needs without the need to worry about finances. I love that I could adjust the premium/deductible to find what worked for me and the fact that I can increase my deductible and lower my premium at a later time if I find the premiums difficult to manage. Also, I love the fact that the premiums will not go up as she ages and will only go up due to inflation. If you are thinking of getting a puppy, I recommend you consider going with Trupanion. Get it before any health conditions arise so that there are no pre-existing conditions and everything is covered.
Insurer: Trupanion Canada
By: Lindsay
Thank you for making a difficult situation easy
The Lemonade team is amazing! They answered all our questions, worked with the vets office to obtain documentation, and quickly processed claims (like 1-2 business days tops). I wish human health care companies were as easy to work with. Shout out to the person(s) who thought to include the cute animal gif in emails. It really makes me smile.
Insurer: Lemonade
By: Lauren
Fast and Easy Claims
Trupanion is very easy to work with. Claims are handled usually within a day or two. They are very responsive and timely too. I am very grateful fir Trupanion insurance.
Insurer: Trupanion
By: Lee Ann
New to Healthy Paws
I recently switch pet insurance providers to Healthy Paws. I never had to make a claim previously, but my dog recently needed a major surgery. The representatives were great in walking me through the process and ensuring timely processing of my claim. I highly recommend Healthy Paws and will be using them moving forward for any pets I welcome to my family.
Insurer: Healthy Paws
By: Beth
Easy to use
Maybelle was hurt and it was so easy to file and claim , customer service agent was wonderful
Insurer: Lemonade
By: Kecia
efficient service
It is easy to do the claim and you get the money on the same date. Highly recommend this insurance.
Insurer: Lemonade
By: Lingyan
6 stars out of 5
What can I say? Lemonade has been perfect for us. I wish I had signed up even earlier. Timely claim handling and a very user friendly experience.
Insurer: Lemonade
By: Kirt
Super efficient and fast service/response
Claims are handles quickly and efficiently. The claim filing process is very to follow along.
Insurer: Lemonade
By: Gonzalo
Glad we have coverage.
Easy to use and great to have coverage when we need it.
Insurer: Trupanion Canada
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New puppies can be expensive at vets too
Enrolled with first vet visit with our new puppy Miki. We would never have thought our new pup would have a birth defect not easily seen by a vet, but after 13 months he had a seizure. X-ray and CTS can revealed he has a shorten soft pallet allowing water and food to easily enter his lungs developing pneumonia. Although the solution is a life style change and monitoring , the diagnosis and meds were very expensive and covered under our plan. By the time we arrived home we already had our payment readjusted. We unfortunately had a second seizure 2 weeks later that required more scans and blood work and extra medications. These we once again covered under the same deductible and we just payed our 10%. This coverage allowed us to keep our lovely pet instead of putting him down. It also has allowed us to afford his ongoing antibiotics and to focus on his eating process and enjoying his playfulness instead of the bulls he was incurring. Lesson learned even a new puppy from a reputable breeder can still incur major vet bills in early life. Thankfully Truepanion was there for us. We have been spreading the word to all we know.
Insurer: Trupanion Canada
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