Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
63,622 total
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Excellent customer service
My dog had an emergency dental procedure. The doctors office told me they took trupanion. When checkout time came, they asked me for $4000. Trupanion worked extra fast and speedily to process the claim at 7:30pm so the doctor eould know the check amount The doctor was not with Trupanion, did not have their software and in my opinion fairly closed minded about working with Trupanion. Tanya from Trupanion went above and beyond to make sure everything was processed.
Insurer: Trupanion
By: Loretta
Great service
Appreciate the time taken to review the details of the claim and split out the items that were covered. Have been extremely happy with the response time and the care taken with each claim for our puppy who has had a rough few months. Hopefully healthy days ahead!
Insurer: Trupanion
By: Marylou
Best Pet Insurance
My claim was submitted and within minutes (literally, minutes) I received a notification that my claim was processed and the reimbursement amount was listed. Incredibly efficient!
Insurer: Trupanion
By: Hannah
Hazel Cataract surgery
Easy to work with and covered most of the expenses for cataract surgery
Insurer: Trupanion
By: Robert
Lifesaver!!!
Always prompt to review and reimburse claims. Thank you, Trupanion!! My lymphoma dog is still alive, thanks to you! Iâm forever grateful.
Insurer: Trupanion
By: Sharon
Superb insurance coverage for my 10 year old Morkie since she was 13 week old.
Superb insurance coverage for my 10 year old Morkie since she was 13 week old. Always timely with medical reimbursement
Insurer: Trupanion
By: Nancy
Superb Pet Insurance
An extremely easy and satisfying claims experience via the Android app. I had my claim processed in a few days and the outcome was just as expected with a clear EOB.
Insurer: Trupanion
By: Mike
Well worth the costs!
Service was incredible. I submitted the emergency vetâs invoice and the insurance payment was in my bank in less than 2 days. No arguments, no denials , just payment 100% per the terms. Wish they offered people insurance this way!!!
Insurer: Trupanion
By: Frank
Amazing pet insurance company!
Making claims on our insurance for our pup has been a very easy and stress free experience.
Insurer: Trupanion Canada
By: Tatiana
Helpful, timely, and easy
Responsive via email. The vet made numerous mistakes sending the paperwork and my claim was closed. The issue was quickly resolved and I was reimbursed in a timely manner. This made a stressful situation easy.
Insurer: Trupanion Canada
By: Robert