Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Claim processing
Submitted a claim January 1, 2023 and it was reviewed and finalized within 12 hours for 90% of the invoice. I’ve had coverage on my dog for 11 years and love Trupanion. I would not have been able to afford some of the vet care and would have had to rehome or euthanize my dog. Trupanion has been a blessing and when I total up 11 years of premiums it is still less than what has been reimbursed. I’m happy to pay a little each month rather than thousands per treatment/injury.
Insurer: Trupanion Canada
By: Lorale
Special care for my beloved cat
I selected Trupanion based on a recommendation from his Vet. I am very pleased with how they care about my beloved cat Namath. Trupanion eases my emotions by paying the animal hospital directly, thus allowing me to put all my attention on my pet. Taking a cherished companion to the animal hospital is emotional enough let alone needing to submit claims to pet insurance companies. Trupanion works directly with Vets and animal hospitals easing that burden. Trupanion also pays 90% of the claim, which is phenomenal. Thank you Trupanion for giving me piece of mind.
Insurer: Trupanion
By: Warren
Ease of filing a claim
I neutered my dog Frankie and that afternoon I filed a claim and was finished within minutes. All you need is a copy of your receipt from the vet.
Insurer: Lemonade
By: Lisa
Had a previous pet policy and was very pleased with the level of service from Trupanion and coverage.
Had a previous pet policy and was very pleased with the level of service from Trupanion and coverage.
Insurer: Trupanion
By: Keith
It needs to be able to let me type in a pharmacy instead of a vet office for my medicine claims
It needs to be able to let me type in a pharmacy instead of a vet office for my medicine claims
Insurer: Trupanion
By: Lavonda
Great customer service
Rep was very thorough with providing plan coverage information and verifying that I understood all aspects of the plan. She took the time to explain all my options (regarding deductible) and how that would affect the monthly charge for the policy. I initially had to call due to the breeder code expiring and she explained what I can do to waive the waiting period.
Insurer: Trupanion
By: Nancy
Arthur and Valerie Faren for Whiskey
Representative was good and from his responses insurance seems good
Insurer: Trupanion
By: Valerie
Trupanion has helped us with our sick animal again.
Trupanion has helped us with our sick animal again. I love when the vet's office can submit the bill directly to the insurance.
Insurer: Trupanion
By: Susan
so thankful we have Trupanion!
trupanion has made this long and emotional experience of trying to find a diagnosis for our beloved family pet so much easier by paying the vet directly and not requiring a lot of time and back-and-forth with us or the care staff.
Insurer: Trupanion
By: wendy
Quick and Efficient
Always quick and efficient.
Insurer: Trupanion Canada
By: Ken