Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,622 total


February 02, 2023

Healthy Paws

Our 2-year-old Cavachon hurt her left back leg. Unfortunately, she had to have TPLO surgery. Thankfully we have had Healthy Paws insurance coverage on her since she was a puppy. This was an unexpected injury, as well as expensive. Our policy has an annual 250.00 deductible, with an 80% reimbursement level. The surgery totaled 5364.00. After our annual 250.00 deductibles and, our 20% responsibility, we received a direct deposit reimbursement of 4041.44 from Healthy Paws within 4 days. I'm so thankful for Healthy Paws being recommended by my sister. I will always have Healthy Paws coverage on my fur babies. The low monthly cost is well worth the peace of mind of unforeseen things happening. Cheryl Lute

Insurer: Healthy Paws

By: Cheryl

Useful
Verified February 02, 2023

Easy Sign Up

Ease of signing up. One time deductible on each injury or illness.

Insurer: Trupanion

By: Jamie

Useful
Verified February 02, 2023

Highly recommend Trupanion

I have always loved Trupanion claims process. I just submit the invoices as claims and they take care of the rest. If a claim is denied it's always clear why. And it's also really clear what is and is not covered. No weird exceptions. I always know what to expect and it's not complicated. Their customer service is top notch as well.

Insurer: Trupanion

By: Murelle

Useful
Verified February 02, 2023

Quick and easy!

My claim was processed quickly.

Insurer: Trupanion

By: Bianca

Useful
Verified February 02, 2023

Mr. Edward Russell

Our representative was helpful, professional and friendly. She explained all the options, costs and coverage.

Insurer: Trupanion

By: Ed

Useful
Verified February 02, 2023

Professional and efficient organization

Very easy claim submission and quick payment - 90% of charges were covered!! So happy I have Trupanion pet insurance.

Insurer: Trupanion

By: Keith

Useful
Verified February 02, 2023

Easier than expected!

Very easy to file the claim and Trupanion kept me advised of the status as well as it was processed.

Insurer: Trupanion

By: Susan

Useful
Verified February 02, 2023

Great coverage, reasonable price

Great coverage for a reasonable price.

Insurer: Furkin

By: Eugenia

Useful
February 01, 2023

Dissapointing, waste of money.

We paid for insurance when my dog was 3, now years later we need the support to care for my dog, we were denied and when I spoke to customer service on the phone to ask why we were denied the man did not even understand the policy and jumbled around to try and come up with an answer. It was baffling and the only solution was to file a claim that would take 90+ days to process. What a waste of thousands of dollars.

Insurer: Pets Best

By: Stacey

Useful
February 01, 2023

Good Insurance

This insurance company is okay. My dog came with this insurance and so I kept it. Getting claims reimbursed has not been as easy as another insurance company that I had with our other dog. MetLife always asks for the Soap notes. Not sure I spelled that correctly. Our other insurance company never did. I believe as long as you have the itemized list and proof of payment, that should be enough. Our dog had a big claim this year for breaking both bones in his front leg. Was very happy with the reimbursement amount.

Insurer: MetLife

By: Kristin

Useful

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