Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,642 total


Verified June 13, 2022

Best insurance!!!

The coverage is amazing, quick and wonderful service.

Insurer: Trupanion Canada

By: Avril

Useful
Verified June 13, 2022

After years of wonderful service you have changed how you work claims and reimburse Vets.

After years of wonderful service you have changed how you work claims and reimburse Vets. It is a disadvantage to me, who pays your bills, and to them. Further I was misinformed by Trupanion and I made it very clear that I expect a phone call from a more senior person. Which has NOT happened. You used to have superb customer relations and now you are average at best. I have had 2 dogs insured with you since 2012 and I am extremely disappointed in your recent performance.

Insurer: Trupanion

By: Patricia

Useful
Verified June 13, 2022

Because of the ease of submitting claims on my phone how quickly you settle claims how clear the explanations are whether pro or con and how great your customer service is when I need to speak to a human.

Because of the ease of submitting claims on my phone, how quickly you settle claims, how clear the explanations are whether pro or con, and how great your customer service is when I need to speak to a human. All excellent. I couldn’t be happier. ??

Insurer: Trupanion

By: Debra

Useful
Verified June 13, 2022

After years of wonderful service you have changed how you work claims and reimburse Vets.

After years of wonderful service you have changed how you work claims and reimburse Vets. It is a disadvantage to me, who pays your bills, and to them. Further I was misinformed by Trupanion and I made it very clear that I expect a phone call from a more senior person. Which has NOT happened. You used to have superb customer relations and now you are average at best. I have had 2 dogs insured with you since 2012 and I am extremely disappointed in your recent performance.

Insurer: Trupanion

By: Patricia

Useful
Verified June 13, 2022

Because of the ease of submitting claims on my phone how quickly you settle claims how clear the explanations are whether pro or con and how great your customer service is when I need to speak to a human.

Because of the ease of submitting claims on my phone, how quickly you settle claims, how clear the explanations are whether pro or con, and how great your customer service is when I need to speak to a human. All excellent. I couldn’t be happier. ??

Insurer: Trupanion

By: Debra

Useful
Verified June 13, 2022

Great service!

Extremely fast service and payment!

Insurer: Trupanion

By: Tamara

Useful
Verified June 13, 2022

Satisfied customer!

Fair evaluations. Continuous communication via email on processing claim. Reimbursement(s) are quick.

Insurer: Trupanion

By: Anthony

Useful
Verified June 13, 2022

Great service!

Extremely fast service and payment!

Insurer: Trupanion

By: Tamara

Useful
Verified June 13, 2022

Satisfied customer!

Fair evaluations. Continuous communication via email on processing claim. Reimbursement(s) are quick.

Insurer: Trupanion

By: Anthony

Useful
Verified June 13, 2022

Trupanion is adding riders

I have been a loyal customer for several years, like 12 years... and now you start denying claims because I didnt purchase an additional rider in 2020 to which you sent ONE email at renewal. This is shady. I will stick with you until this dog passes, but i will no longer recommend you.

Insurer: Trupanion

By: Timothy

Useful

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