Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,366 total


Verified May 11, 2023

very quick response to the claim

very quick response to the claim

Insurer: Furkin

By: Ying

Useful
Verified May 11, 2023

My first claim is staking weeks and its still not resolved.

My first claim is staking weeks and its still not resolved. If feels like Even though i pay my bill on time mevery month, Trupanion takes too long to pay my claim and this causes me not to trust Trupanion.

Insurer: Trupanion

By: Jennifer

Useful
Verified May 11, 2023

Easy, quick and painless !!

The vet sent the paid invoice to Trupanion. Truoanion processed the claim within 24hrs. The claim was paid and deposited into my bank within 48 hrs.

Insurer: Trupanion

By: Steve

Useful
Verified May 11, 2023

Trupanion has bugs in their software which won’t allow them to see my account separately from my daughters account.

Trupanion has bugs in their software which won’t allow them to see my account separately from my daughters account. The two are linked but the old account shoukcc so be deleted as the vets are not able to upload claims to the new account. They are also trying to make me pay the deductible twice for the same condition of my pet.

Insurer: Trupanion

By: Nancy

Useful
Verified May 11, 2023

Very courteous and helpful.

Very courteous and helpful. Love direct deposit feature and the great benefits and quick claim processing.

Insurer: Trupanion

By: Pam

Useful
Verified May 11, 2023

Very helpful very fast with claims!

Very helpful, very fast with claims!

Insurer: Trupanion

By: Nancy

Useful
May 10, 2023

Mrs.

I signed up with Healthy Paws when my pup was 14 weeks old and it’s the best decision that was made. Healthy Paws has processed every claim made promptly and I never had a problem in 7 years! They also send a note hoping your pet is feeling better. I recommend Healthy Paws to family and friends, and I have peace of mind to have my dog covered for any emergency or sickness that may happen.

Insurer: Healthy Paws

By: Katherine

Useful
May 10, 2023

Absolutely love Healthy Paws!

We have been using Healthy Paws since 2018, and I am so glad we chose this for our pet! As our cat is getting older he is needing more specialized care and increasingly more expensive. Because we have pet insurance I feel more comfortable doing expensive surgeries (our bill went from $5,000 to $2000!) to actually get the care Alfie deserves! Without Healthy Paws we would definitely have to make more considerations about treatment for Alfie. We have been able to do multiple rounds of ultrasounds and biopsies to get to the root cause of what is a typical cancer in cats as they age. If we didn't have insurance, we might not have been able to do these specialized treatments and had to stick to a broader less effective medication. It's already emotionally tolling to see him get older, so it's nice to have some of the financial burden lifted and do what's best for him.

Insurer: Healthy Paws

By: Skylar

Useful
May 10, 2023

Healthy Paws is the best!

We cannot say enough good things about Healthy Paws! They cover both of our labs and we have submitted many claims, especially for our older lab, with no issues. The app is super easy to use, you get updates on your claim each step of the way, and they complete the claim and reimbursement super fast. We have needed customer service a few times and they have always been friendly, helpful, and genuinely concerned about our pet. They have covered multiple surgeries and an ongoing ear issue with no issues and no questions asked. Having Healthy Paws has made it easier for us to make some decisions about our dogs’ care and allowed us peace of mind to choose the best possible care options knowing that we will get most of it reimbursed. Getting Healthy Paws insurance for our fur babies was easily the best decision we have made for them!!

Insurer: Healthy Paws

By: Alyssa

Useful
Verified May 10, 2023

Good service

easy claims submission. prompt responses.

Insurer: Trupanion Canada

By: Dianna

Useful

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