Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Thank you
I have nothing bad to say about Trupanion. My German shepherd Sascha got sick early on with a lifelong pancreatic condition. After all of these years, they have never fought me or tried to deny a single claim. With as expensive as her medication is, it is not an exaggeration to say that they have saved her life. They have paid us more than we have them since this happened and yet not a single incident of pushback. If you want the best for your pet, you really need to trust Trupanion. They are there for you through the good and bad. Thanks!
Insurer: Trupanion
By: John
Love METLIFE
So glad we had the MetLife dog insurance. This past summer my Frenchie suffered a horrible seizure and had to stay in the hospital for 4 days - then we had to go visit a neurologist vet. Thousands of dollars..... Already had met my deductible and very happy to say I got 90% back! It is very easy to submit the claims - and reimbursement comes in about 3 weeks. So happy I had the insurance.
Insurer: MetLife
By: Cathy
Quick payments
Great experience with Hartville. Payments arrive quickly. Premiums have stayed constant.
Insurer: Hartville
By: Christopher
Thank You!
My cat, Scout, after losing weight for a year, was diagnosed with Clostridium Perfringens. Having PetsBest insurance allowed us to get her the treatment and medications she needed to get well. Your staff, both on the phone and by email, was considerate, informed and helpful. I have since recommended PetsBest to my neighbors and friends, several of whom have bought policies for their pets. Thank you for your excellent service and quick response to my needs. It’s frightening when our little ones get sick so, having your insurance, gives us real peace of mind.
Insurer: Pets Best
By: Mary
Healthy Paws
I filed a hefty emergency vet care insurance claim on a Sunday afternoon and it was settled within 72 hours. I’m very impressed with the ease and efficiency of the claim process- one less thing to worry about during such a stressful time in our lives
Insurer: Healthy Paws
By: Sarah
False advertising- they do not process claims for months
Their website boasts "fast claims". But it's been 4 months and I'm still waiting. I filed 2 claims in June, and it is now September with no resolution, other than emails saying "we're working on it". After MULTIPLE calls wasting my own time, no anwers. DO NOT FALL FOR THEM. They have nice agents, but awful service. They gave me excuses like "we're changing systems". That was 4 MONTHS AGO.
Insurer: Trupanion Canada
By: Mia
Kate
Trupanion has always considered my invoices and explained the results.
Insurer: Trupanion
By: Doris
New to pet insurance
I have never had pet insurance so I debated getting it for our newest dog. You hope to never use it, but just like any insurance, it’s nice to have if you do need it. Thankfully we did not have a large ER bill, but it certainly could have been. The process to make a claim was fairly easy. There was a little extra than I expected, but thankfully our regular vet had what we needed. Thank you for providing this option.
Insurer: MetLife
By: Sonia
Claims
So glad I have pet Ins. Claims department is excellent and very fast. Thank you 😀
Insurer: MetLife
By: Geraldine
Excellent coverage, pricing and claims process
I've been with Healthy Paws for approximately 5 years for one dog. Recently added a second dog. Pricing and coverage is excellent and affords us peace of mind. I've had to file a few claims and I am very much impressed with the claims process. It is extremely efficient and easy. I highly recommend Healthy Paws.
Insurer: Healthy Paws
By: Brian