Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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First claim was straight forward.
claim process was straight forward.
Insurer: Trupanion
By: Rose
Great coverage and customer service!
Coverage is excellent and representative was great to speak to and answer any questions.
Insurer: Trupanion
By: Dakota
I like the policy coverage & options.
I like the policy coverage & options.
Insurer: Trupanion
By: Karen
I'm always forgetting to send my receipts in and finally did.
I'm always forgetting to send my receipts in, and finally did. They were quick, and advised me too, that my vet hospital can do it while I'm still at my fur babies appt!
Insurer: Trupanion
By: Chanin
Trupanion truly is the Cats Meow!
Signing up was extremely easy and Alison Levi answered all my questions. She was attentive, informative and always available. A colleague of hers Eric who is at Ext: 2809 was fantastic as well! Although Trupanion does not cover exam fees which almost caused me to go to a competitor the service was second to none and for me that is worth not having the exam fees covered.
Insurer: Trupanion
By: Darren
good job!
the claims were really fast this time....thank-you!
Insurer: Trupanion
By: Connie
Pets "worst" insurance
This is the worst pet insurance company I have ever had. They deny every claim and say it's pre existing. I had a 9 year old dog that had a gastropexy procedure while being spay. I knew that spaying wasn't covered but what happened after the surgery is what gets me. She became very sick, vomiting, diarrhea and wouldn't eat. Took her to the vet and she was treated for dehydration and sent home with fluids and meds. After continuing to be sick and losing weight she went back to the vet for more fluids and now blood work. Vet said due to the gastropexy and manipulation of her starch with the procedure he treated her for pancreatitis. Pets worst denied the claim and said it was pre existing. There is no way it was pre existing as most dogs die within days of untreated pancreatitis. I even had my vet write them a letter. They told me I could file an appeal which I did. This was back in April. It is now August and it's still under review. If you are lucky enough to get reimbursed it takes forever to receive it. Steer clear of this company, not worth it.
Insurer: Pets Best
By: Patricia
A Lifesaver!
I couldn't be happier to have Healthy Paws Pet Insurance. My sweet little rescue pup has multiple allergies resulting in hair loss. Being able to get him the proper care to address his issues and give him the best possible quality of life without having to worry about the expense is incredibly helpful. Healthy Paws has been so quick to process claims, literally payment shows up in my account within a day or two. I'm very impressed with their service & follow-through.
Insurer: Healthy Paws
By: Suzanne
Quick easy claims experience
Quick easy claims experience
Insurer: Trupanion Canada
By: Jennifer
Great company
Prompt acknowledgement of claim. Then detailed itemized list of paid and unpaid items, and swift payment
Insurer: Trupanion Canada
By: Tessa