Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,685 total


Verified November 04, 2022

Insurance Coverage for GSD Allergies

5 years (2017) ago we began our pet insurance experience with Trupanion. We originally bought the insurance for possible future health problems associated with German Shepherds, but had to start using our insurance when our girl was diagnosed with allergies. Since 2018 Trupanion has paid the 90% of treatment of allergies every month. We appreciate the friendliness of the staff and the prompt claim payments. Thank you very much.

Insurer: Trupanion

By: Margie

Useful
Verified November 04, 2022

Easy peasy

Easy to file, explanations on what was covered were clear, and clear details on dedicates le used

Insurer: Trupanion

By: Greg

Useful
Verified November 04, 2022

Simple and Fast Service

The process to file a claim could not be easier. I got the receipt electronically from the vet, and it took less than 5 minutes to file the claim. Within 14 hours it was reviewed and I was reimbursed within 2-3 days. Fabulous service.

Insurer: Trupanion

By: Maria

Useful
Verified November 04, 2022

Trupanion was such a lifesaver when my precious furbaby Hank was diagnosed with IBD as well as when he was hospitalized with pneumonia.

Trupanion was such a lifesaver when my precious furbaby, Hank, was diagnosed with IBD, as well as when he was hospitalized with pneumonia. There was a point where we were visiting a vet clinic or hospital every few days. We never had to pick and choose what treatments we could afford at the time because we knew Trupanion would handle the claims quickly. They delivered on all their promises and he received top notch care without hesitation. I will forever be grateful.

Insurer: Trupanion

By: Paula

Useful
Verified November 04, 2022

unreasonable first annual rate increase and poor communication regarding direct questions regarding breed specific concerns discussed at initial activation of policy

unreasonable first annual rate increase and poor communication regarding direct questions regarding breed specific concerns discussed at initial activation of policy

Insurer: Trupanion

By: Patricia

Useful
Verified November 04, 2022

Great Experience

Yes it was a very easy process and quick turnaround!

Insurer: Trupanion

By: Stacy

Useful
Verified November 04, 2022

Superfast turn around time !

Always very fast turnaround from submitting an invoice to payment

Insurer: Trupanion Canada

By: Kim

Useful
Verified November 04, 2022

Keeps costing more but takes longer

It used to take only a day and just a little information to submit and get the money but now it takes a lot of extra information and takes 4 days for it to be processed and the money still hasn’t been released.

Insurer: Trupanion Canada

By: Melanie

Useful
Verified November 04, 2022

Great first experience.

The claims went in with no issue and cheque (My preference) arrived within less than a week. As long as my premiums are not increased (as was promised) this is a great step up from my previous insurer.

Insurer: Trupanion Canada

By: Cesar

Useful
November 03, 2022

ASPCA Pet insurance did NOT honor my claim!

I paid ASPCA $1,729.64 over a 2 year period and when I finally submitted a claim for $616, ($500 deductible and 80% of the balance), they would NOT honor the claim. After my deductible, they would have ONLY owed me approximately $92. I Cancelled before they STOLE one more dime from me!

Insurer: ASPCA

By: Ken

Useful

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