Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Good coverage, reasonable premium
I have chosen Furkin Insurance to cover my Scottish Terrier. What they offered in coverage had most sense for what I was looking for in a pet insurance. The premium rate is reasonable for the coverage offered. The enrolment process was easy.
Insurer: Furkin
By: Ana
H-P family
Great communication while claim is in process. Very speedy reimbursement. Much appreciated
Insurer: Trupanion
By: Adele
A+ customer service
I have always had great experiences with filing claims myself or through my vet. The response time is quickly and if there is ever any questions, the customer services folks are great to work with.
Insurer: Trupanion
By: Andrea
I'm very satisfied with Trupanion.
I'm very satisfied with Trupanion. My puppy has been diagnosed with mouth cancer and Trupanion has been supportive and truly kind without any problems or difficulties.
Insurer: Trupanion Canada
By: Stephanie
Super Easy to Deal with and Quick to Reimburse!
Policy clearly outlined what is/isn’t covered. When we had questions, it was easy to ask via their chat function. Submitting the claim was quick and easy and we were reimbursed, as expected within 1 day (on a holiday nonetheless). I appreciate how easy they were to deal with, especially this being our first time submitting a claim and would recommend.
Insurer: Trupanion
By: Jillian
Horrible service, avoid at all costs
They raise their rates randomly by A LOT and act like it’s normal. They are also REALLY bad at their job. They have denied claims of mine for things they cover multiple times now leading me to have to appeal. My dog is young enough with no conditions so I’ve removed her and my other 2 cats from their plan. If I could take my older car off I would. I do not recommend them ever. They have an easy website and they seem good on paper. But they’re capitalist scum bags. They raise rates and have offered nothing better and actually they’ve gotten worse. Use literally any other pet insurance company. They will be worth it.
Insurer: Healthy Paws
By: Nietzsche
Overall the service is great.
Overall the service is great. My only complaint is that it took 3 months to resolve my claim.
Insurer: Trupanion
By: Jodi
ABSOLUTE WASTE OF MONEY
I WOULD GIVE ZERO OR LESS IF IT WAS AN OPTION. They do everything possible to get out of paying. I found out today, Christmas Eve they’re denying my ENTIRE CLAIM (my cat was attacked by another animal, his ear was badly bitten and part was torn off) because according to when they checked with my my vet he has a pre-existing condition of aggressiveness. Yes, towards my vet as he can’t stand going there. But please tell me how this is related to another animal ripping his ear off?!!!! Don’t waste your money. I should have been saving with every pay cheque and I would have more than enough money to cover it. Now here I am, the day before Christmas stuck with a huge bill I was expecting to have covered. THANK YOU FOR ABSOLUTELY NOTHING!!!!!!!!
Insurer: Trupanion Canada
By: Andrea
Worst pet insurance you can purchase
Every claim I tried submitting they tried to say was a pre-existing condition or that it was not covered, but it was always covered before. They will do anything to get out of paying you for legitimate claims for your dogs Illness and their last months they had left the meds they required to stay comfortable was consistently denied.. I think is a horrible way to treat a long time customer for 12 years.
Insurer: Pets Plus Us
By: Darci