Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Healthy Paws - very positive experience!
Healthy Paws made submitting and processing my pet's health claims very fast, easy, and positive. I was very relieved to have their substantial coverage/reimbursement to help offset my kitty's vet tests & treatments so that she could get the very best care to keep my very cherished little lady as healthy and happy as possible!
Insurer: Healthy Paws
By: Bridget
Buyer beware when you need claim reimbursed
My healthy dog on this insurance with no issues since 2019. He got a benign tumor that had to be removed in September. Still not reimbursed correctly for coverage n filing appeals. Going to better business bureau next. Canceled insurance for him n my Maltese pup.
Insurer: Healthy Paws
By: Vicki
Scam Company
Healthy Paws is a scam company. I signed up well over a year ago. I uploaded all the medical paperwork I had at the time for both my cats. I had just brought both to the vet right before I signed up, so it was nice and easy since both had recent checkups. Flash forward to now. I have had an open claim for a month for a sick cat. She still needs more work, but I can't even get them to approve the first work. They keep telling me they have to deny the claim due to insufficient vet records. They've called the wrong vet twice now, and mine once. They have all the records. Every time I call the rep tells me "we have all the paperwork we need, if the cat has only been to the vet once, right after adoption, then that's all we need" yet every time the claim gets declined. I call back and the rep says "No we have all the paperwork, the adjusters are just like this", they re-open it, then we repeats this song and dance. The goal of this company is to collect your premium monthly (which they keep hiking), then keep you running and decline your claim to avoid payouts.
Insurer: Healthy Paws
By: Anthony
Trupanion is the Best
Our dog Riley had to have surgery and they reimbursed our cost within 2 days. They were so great to work with.
Insurer: Trupanion
By: Jean
Excellent service!
Claims are very fast. My veterinary's office files the claim and gets the results within minutes.
Insurer: Trupanion
By: Kelli
Easy to file and expedited quickly
Easy to file and expedited quickly
Insurer: Trupanion
By: Danielle
Past experiences with Trupanion made me continue coverage with new puppy.
Past experiences with Trupanion made me continue coverage with new puppy. Logan's helpfulness and reassurance with recent claim reaffirmed my decision.
Insurer: Trupanion
By: Ruth
Trupanion has the best coverage and customer service.
Trupanion has the best coverage and customer service.
Insurer: Trupanion
By: Lori
friendly efficient explained what I needed to do and then followed up with an email supporting the information she had given me on the phone.
friendly, efficient, explained what I needed to do and then followed up with an email supporting the information she had given me on the phone. She included the necessary forms to pursue a claim.
Insurer: Trupanion Canada
By: Judith