Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great Plan
Acquired this insurance through my employer. Been with them for at least 3 years now and just had the need to use them on a regular basis starting last year. They have been on top of all claims and have not had any problems with any of my submissions to date.
Insurer: MetLife
By: Robert
Will always recommend!
I switched to Pets Plus Us after being with another insurance company who continued to raise my monthly fees despite having never made any claims and it was the best decision! They covered my dog’s knee surgery with no hesitations or issues. The costumer service was also fantastic as I had sent in the wrong forms but they fixed it no problem. They’ve covered everything I’ve submitted with no problems and I’ll continue to recommend them!
Insurer: Pets Plus Us
By: Avril
We are very pleased
We received good amount and was very quick. We are very happy with Trupanion
Insurer: Trupanion
By: Nita
They have been very helpful and really nice during my interactions with them.
They have the best coverage for my furbabies and no max limits.
Insurer: Trupanion Canada
By: CRYSTAL
Misrepresented coverage
I asked for wellness coverage and they never advised me that they did not activate the coverage and none of my claims processed
Insurer: Pets Best
By: Kelly
mr
always quick service to process claims and my questions are answered quickly and efficiently . My shepherd has an on going skin allergy and the have never denied her claim .
Insurer: MetLife
By: Leonard
Great Pet Insurance
So glad that I have Best Pet as my insurance provider. The Claim was handled in a very satisfactory manner.
Insurer: Pets Best
By: Nora
Very easy to work with!!
Our pup had pretty major surgery, they covered everything!! They continue to pay for her very expensive medication!! It's very easy to file claims, just a quick email. I recommend
Insurer: Trupanion
By: Debbi
Delays after delays
I've had ASPCA for 3 plus years. Since starting with them was great, no problems. Moving forward after the first year and I price increase of more than $20 a month just for the increased amount made the monthly insurance cost about $55. The 2nd year Covid hit and life changed for all of us. My insurance had everyone working from their home. I had 2 or 3 $100 or less claims the 2nd year. I emailed the claims into their office. They offer direct deposit when they pay a claim. After 3 weeks and no communication I called their office. Recording comes on and says due to Covid claims will be taking at least 30 days extra to process. I waited the 30 days for the 1st claim called had to leave a message due Covid. How convenient to NOT pay claims and use COVID as the excuse to withhold paying claims. Whether you work at home or the office only difference is an office verses a room in your house. If their employees had that much obstacles keeping them from processing claims the management should have corrected that. Moving forward it took45-60 days to get paid for claims that are minor. My policy is a $100 deductible with a 90% coverage. Now that Covid can't be used as an excuse and into the 3rd year I submitted another $108 claim waited 3 weeks and get a notice that the claims reps wants a complete medical history. Now remember I have only used 1 vet for 3 1/2 years. The insurance pulled this on the last claim during the 2nd year asking for medical history. My recent claim is the 1st for the new year $108 and they denied the claim because they could not get the vet to provide the history. My vet advised me they are playing games. They have my dogs history for the last 3 years and now look their excuse. I could have changed insurance but I gave them another chance. This year they raised my dogs monthly cost to more the $86.00 per month. My dog is not sickly and very healthy. It appears to me ASPCA is having financial problems and they use every excuse to not pay your claim and deny claims. Also ASPCA is not affiliated to the charity organization that help animals. I do not recommend this company. If you have insurance with ASPCA good luck as each year goes by you will remember my review and so will your bank account. BEWARE
Insurer: ASPCA
By: lee
Thank God!
I am so thankful that I had started Healthy Paws when both my cat and dog were young! Hooie, my cat just recently had to go to ER for severe case of crystals in bladder. After 2 days in hospital with special treatments, I got to bring him home. Then 24 hours later we were back in ER, but only for 3-4 hours. I am still thanking God for Healthy Paws! That total bill was about $2400. If I had not had the insurance I could not have afforded that bill and I would have hesitated about taking Hooie in… or, I would have gone ahead and the resulting ulcer over the bill would have sent me to the ER. As it is, my deductible was $100 and then Healthy Paws picked up 90% of the rest. So,so worth it. And, it is so easy and fast to get the money !
Insurer: Healthy Paws
By: Patricia