Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,685 total


Verified January 30, 2023

Quick and easy claim process

Claim submission is easy and claims are processed quickly with explanations. Emails received to confirm claims have been submitted, updates along the way as needed, dashboard and claim summary page are so helpful!

Insurer: Trupanion

By: Diana

Useful
Verified January 30, 2023

KB

Easy to to enroll. Explanation of benefits easy to understand. Pricing and deductible was good also.

Insurer: Trupanion

By: Kimberly

Useful
Verified January 30, 2023

Excellent service and insurance plans

Extremely easy to sign your pet up. Friendly consultants. When I called to ask about certain coverage, the consultant was extremely helpful. Easy to use the App for submitting a claim. Quick result once the claim was submitted.

Insurer: Trupanion Canada

By: Bryanna

Useful
January 29, 2023

Great Insurance

We have 4 Pembroke Corgi's. We have never had an issue with this company and if you have a question they are there to help. Their deductible is great and when the premium goes up it is just a little bit not like the other company we dealt with where it jumped $100.00 a year. After your deductible is reached you are covered 100%. Our other insurance was 90% then dropped to 70%. This company is fair

Insurer: MetLife

By: Ellen

Useful
January 29, 2023

Horrible insurance, liars and thieves

The folks you talk to to start a plan, super nice, informative, and friendly. But once they got you, then you talk to claims department. I paid for the extras with Hereditary Plus. We ended up having a claim, our baby has Alopecia. Paid about $900 for treatment, meds, visits. Turned it in. Was informed our claim was denied due to preexisting conditions. I called in talked to someone in customer service. They said they do not cover preexisting conditions. I told them it’s a congenital hereditary condition, so my plan should cover it. The guy then told me I could file a redetermination request form but he doubts it would change anything. I told him you guys just use whatever you can to squirm out of a claim??? He said yes sir! I asked to speak to a manager, he said okay went to transfer me and hung up on me. This company is the worst most lying unethical pet insurance company out there and shame on The AKC for recommending them. Stay away!

Insurer: AKC

By: Stephen

Useful
Latest 1 comments
Posted: | By: Kate

I’ve been with this insurance since Oct. last year. I signed up for because they are only one who pays for pre-existing condition. It says 365 days waiting period. If they told you pre-existing, didn’t they tell you to wait 365 days to cover ? I was wondering… Did you switch to other company?

January 29, 2023

Money spent with very little in return

We have been paying $80+ a month for years to Pet's Best and we hardly ever get much back from them at all for our dog Rocket's Vet bills. With every claim submitted there's always some excuse or vague technicality they come up with. A total insurance ripoff. We're considering taking our business elsewhere if they don't start helping pay our Vet bills better than they have been. And believe me...we're not their only customers thinking the exact same thoughts!

Insurer: Pets Best

By: Frederick

Useful
Verified January 29, 2023

Fast

It’s always resolved quickly.

Insurer: Trupanion

By: Lanis

Useful
January 28, 2023

Peace of mind

This is my first experience with pet insurance, and I could not be happier. I have heard horror stories about pet insurance and/or no pet insurance. I don't think I would ever venture from MetLife; it works for me and my pup very well and I have 24/7 peace of mind knowing I don't have to worry about the high cost of veterinary bills that comes with owning a pet.

Insurer: MetLife

By: Sherry

Useful
January 28, 2023

Healthy Paws Review

We are so grateful to have selected Healthy Paws when shopping for pet insurance for our puppy. He had been very healthy until he got to be a few years old and then we were faced with a diagnosis and some trips to the ER with bills that we would not have been able to pay on our own. Having Healthy Paws means that we can make sound decisions about the health of our dog rather than worry about the bill. The process of filing claims is very easy and they even checked in to see our dog was feeling after his trips to the hospital.

Insurer: Healthy Paws

By: Megan

Useful
January 28, 2023

Claims

Anytime that I have submitted a claim they have paid their portion back to me which is 90%. I have never had any problems with submitting bills and getting reimbursement.

Insurer: ASPCA

By: Donna

Useful

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