Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


October 22, 2025

I wasn't sure that insurance was worth…

I wasn't sure that insurance was worth it but on the first visit I paid $249 Embrace reemburshed me $150 of that, which is great. They didn't give me more I guess due to the fact that one charge was a fecal test at $70 so its all good. I have 90% and $100 deductable.

Insurer: Embrace

By: Joseph Ricci

October 22, 2025

Do not work with Lemonade

I adopted a rescue dog and immediately took her to the vet. She displayed some itchiness. The vet thought that it was caused by fleas/whatever she was exposed to as a stray. I got pet insurance a few weeks later and was a loyal customer with Lemonade for a year. ONE YEAR LATER, my dog had some stomach issues. She was given medicine and had a stool sample taken. The vet still doesn't know what caused it, but suspects an allergy to food. I sent in my first claim after a year of paying dues to Lemonade. They deny it. They say that since food allergy COULD be a potential diagnosis and since it has the word "allergy" in it, then it is a pre-existing condition, since itchiness from a year earlier COULD also retrospectively be caused by some sort of allergy. Absolutely unacceptable. I feel so powerless.

Insurer: Lemonade

By: Nell

Useful
October 22, 2025

Spot on!

Love having Spot pet insurance. So easy to submit claims and quick reply from the amazing customer service team!

Insurer: Spot

By: Patricia van Essche

October 22, 2025

Quick and transparent review and…

Quick and transparent review and payment of claims based on my policy. Very pleased so far.

Insurer: Figo

By: Carrie

October 22, 2025

Enrollment fee was not disclosed during…

Enrollment fee was not disclosed during quote process

Insurer: MetLife

By: customer

October 22, 2025

No pressure to sign up, answered all my questions

Excellent representative. Knew answers to my questions, never had to go check with someone else and get back to me which I appreciated. I had reviewed about 8 other pet insurance companies, and I am pleased with my coverage and payment amounts.

Insurer: Fetch

By: Denise Adkins

October 22, 2025

dont buy into this pln

i can not find my plan in my account. you denied a claim indicating the care was not in the plan. however, when i purchased that care was listed. Now i cannot find the plan to review the coverage

Insurer: ASPCA

By: veronica avalos

October 22, 2025

Quick finalized claims and easy to…

Quick finalized claims and easy to place a claim on their website ☺️

Insurer: Spot

By: Karen Lyons

October 22, 2025

No hassles

No hassles, claim went through with no issue, fast reimbursement

Insurer: Spot

By: Tanya Cardona

October 22, 2025

Very convenient app platform

Very convenient app platform to submit claims with quick turn around. Theres been a handful of times I have contacted their customer service and have gotten quick replies back. My dog got very sick earlier this year and I was so appreciative I had pet insurance and it was extremely easy to submit and get money back through Figo.

Insurer: Figo

By: Bryce

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