Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Singing the praises for Spot Insurance
I want to sing the praises for Spot Pet insurance. My dog tore his ACL while playing ball and when I consulted my vet, I was told that he would need an operation to correct the issue. Fasr forward, I submitted my surgery invoice to Spot and they reimbursed me 90% of the cost. They were a life saver and a great support. Spot does it right!
Insurer: Spot
By: Bob Bellucci
Even young, healthy cats need insurance
When my fur baby swallowed some he shouldn't have, he had to be rushed to vet and had emergency surgery. Spot came through with my claim quickly. I don't know what I would've done without them.
Insurer: Spot
By: Paula Willson
The live chat with Pearl
The live chat with Pearl, her quick assistance and the coverage, affordability and option to choose vet you want.
Insurer: Fetch
By: Suzana
When I put in my claim, they were very prompt in dealing with it & notifying me & I disbursing the funds to me .
When I put in my claim
Insurer: Spot
By: katherine
Honestly I wasn’t expecting much as far…
Honestly I wasn’t expecting much as far as reimbursements as it’s still an insurance co🤷🏼♀️…but I have been pleasantly surprised and will opt to renew as the time comes… thank you!!——WE LUUUV OUR ANIMALS!!!❤️
Insurer: Spot
By: Di
Unbelievable
Unbelievable! I was not expecting a pet insurance company to come through on paying out on a claim for my pet's care. They took care of the claim quickly and efficiently, the process was easy. I was very pleasantly surprised and have already told my friends.
Insurer: Spot
By: Diana Newton
I've gotten a quick turnaround on…
I've gotten a quick turnaround on repayment for benefits.
Insurer: Spot
By: Joseph Nunez
They renewed the pet policy on a deceased pet, not the living pet.
They renewed a pet policy on a deceased pet, while my pets who were still alive the policy was not renewed. When I went to file a claim, they said they could not assist me as the pet I was claiming had no active policy. This happened two years in a row, and as a result I have not been able to file any claims after obtaining pet policies for three different animals. When I asked for a record, they said that the record for my call speaking with a representative was not available. After providing confirmation of payment, I was still denied claim coverage because the customer care representative renewing my policy for the year submitted it for the wrong animal. I am extremely frustrated with the way I have been treated, and would never recommend Nationwide pet insurance to anyone looking for a respectful and accurate insurance representative. Not only will I not receive a refund for the annual policy that they incorrectly filed for the deceased pet, but I am unable to file claims for the veterinary bills that I was submitting in good faith for my living pet. When speaking to the representative to fix the issue, she said I did not understand what she was explaining to me. It was an exceptionally rude experience and she hung up the phone without a thank you or goodbye.
Insurer: Nationwide
By: Bri