Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
59,211 total
Other Categories
YOU ARE SCAM!
I wish I could give you a -100, you guys are absolute SCAM, you charge people monthly n cover NOTHING! You try your best to decline every and each claim, and relate them to wellness, pre condition and any other imaginary reason just not to pay a peny, it doesn’t matter if the client and their vet give you hundreds of reasons why this is not a pre existing or wellness related issue, you will put all your effort not to pay, cause that’s the way you make money! I paid for almost two years and every time I claimed, you rejected after making me chase you for months! This business “ Petplan or Fetchpet“ is FRAUD and needs to be reported and closed down!
Insurer: Fetch Canada
By: Bahar
Dental surgery
Healthy Paws insurance paid for a much needed dental surgery on my one year old Boston Terrier. He had 26 impacted adult teeth removed that presented with dentigerous cysts- a condition covered by our policy. Thankfully 80% of the costs associated with this life altering procedure were reimbursed and that allowed us to focus on comforting our little guy- not the money. Very grateful for good coverage and expedient claim approval.
Insurer: Healthy Paws
By: Jo
Excellent customer service
We've had the policy for almost 9 years (previously with another company), and just recently had to put our old man down. Pets Plus Us was great over the years. We've never had anything denied that shouldn't have been. On the contrary, they covered things we were warned might not be. Anytime I had to call in and speak to someone with a question, I found them very pleasant and helpful. 10/10 recommend, and we will get a policy with them again when we get another dog.
Insurer: Pets Plus Us
By: Eva
does not pay large claims
My dog had surgery. Well past the waiting period and all medical records sent in twice. A month before they came back and asked for the same records again. Would NOT recommend this company
Insurer: Healthy Paws
By: josh
Latest 1 comments
Josh, We're sorry you baby had to have surgery. All claim decisions are based on your pet’s medical records. Medical records for your pet include doctor's notes, laboratory results, and other documentation regarding any of your pet's visits to the veterinarian. These notes are kept by your veterinarian and are not typically sent home with you. Most pet insurance companies including Healthy Paws use a pet's medical records to determine if there are any pre-existing conditions that would keep us from approving a claim. Unfortunately, the records sent by your veterinarian were for your other pet enrolled with us. Our team has reached on your behalf to your vet for the appropriate records, Once received we can then process your claims. Give your babies hug from us. The Healthy Paws Team
Outcome Great for Reimbursement on Alessandra's Claim
Met Life is great and will make adjustments to the claim based upon the Vet's report. They are a great company and I am glad that I have them for Alessandra's health care coverage.
Insurer: MetLife
By: Rosemary
Best investment I’ve ever made.
My puppy has had several problems since I got him. . Filing is so easy and reimbursement comes quickly.
Insurer: MetLife
By: Andrea
claims / overall satisfaction
Great experience thus far and submitting claims is easy. Great response as well.
Insurer: MetLife
By: Henry
New Puppy
Comprehensive information on coverage, payment and deductible choices, no yearly deductible and user friendly site.
Insurer: Trupanion Canada
By: Barbara
Great experience during a difficult time
Knowing what I was going through with our fur baby. It was such a piece of mind to know how quick and fast Tobyâs insurance company put us at ease. Thank you ????
Insurer: Trupanion Canada
By: Cristina
Quick and easy
My experience so far has been great. Speedy responses and when applicable fast reimbursement.
Insurer: Trupanion Canada
By: Cynthia