Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


November 06, 2025

MetLife Pet has been fantastic

MetLife Pet has been absolutely fantastic. My dog has just recently been diagnosed with a life threatening illness and they have gone above and beyond helping me through the process of providing claims and such. On a couple of occasions I didn't provide enough information on claims and the customer service reps were wonderful and caring and provided help.

Insurer: MetLife

By: Sharon Patterson

November 06, 2025

Easy, fast, hassle free

My first claim was fast, easy to complete, and hassle free. All I did was log in and upload my paperwork and I had a response in a few days time. Happy that I had the insurance and was able to get some help with my cat’s dental bill.

Insurer: Spot

By: JP

November 06, 2025

MetLife Pet Insurance has been great

MetLife Pet Insurance has been great. Got an 8 week old puppy and after we got her found out she was very sick with Guardia and hookworm. Took months, a lot of medication and vet appointments to get her better. The insurance paid us back for our claims within a week! I am very happy I have the coverage.

Insurer: MetLife

By: customer

November 06, 2025

Met life is very easy to use

Met life is very easy to use. I submitted my claim and it was processed and paid within a few days.

Insurer: MetLife

By: Ann

November 06, 2025

I am so pleased with MetLifePet

I am so pleased with MetLifePet! I feel much more inclined to take my dog to the vet whenever I am concerned about her health. Also, the reimbursement is very comprehensive and comes fairly quickly.

Insurer: MetLife

By: Bonnie G Cohen

November 06, 2025

Submitting my claims have been great

Submitting my claims have been great. If I have questions I can call and your customer service is wonderful.

Insurer: MetLife

By: Genevieve Aparicio

November 06, 2025

Customer service was great they…

Customer service was great they explained everything that you get with the cost of your plan. I haven’t used it yet but will let everyone know how they handle any claims.

Insurer: Prudent Pet

By: Angel review

November 06, 2025

You Gotta Get It

I never had pet insurance before and my experience with MetLife has been great. Claims are easy to file, and the turn-around time is quick. Great coverage and very low rates. Would definitely recommend to all my friends and I have.

Insurer: MetLife

By: Tina

November 06, 2025

0 stars

Best Pet company will try to wiggle out paying a claim even though you send them a receipt and all the info they need. The Reason? : The vet” didn’t respond to requests about Daisy’s medical history. …they tell you there is no need to contact the vet. They will take care of it. I do NOT recommend Pets Best insurance.

Insurer: Pets Best

Veterinarian: Healing Paws Wellness Center

By: Christine

Useful
November 06, 2025

efficient and reliable

efficient website design for submission of claims, and quick resolution process leads to reliability in the relationship

Insurer: MetLife

By: Samiran

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