Petsecure | Pet Insurance Review

2.5

out of 5

Number of reviews 226

Petsecure is Canada’s oldest and largest pet health insurance provider, offering comprehensive coverage for accidents, illnesses and alternative treatments, as well as optional dental care coverage and exclusive member benefits. Learn more about Petsecure’s plan options and read customer reviews so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Stephanie

Very Caring Company!

I had a miniature Dachshund, who was jumped on by a much larger dog and broke his back. He was in the Animal Hospital for a two weeks, and on many medications, but tragically succumbed to his injuries. Thank goodness for Pet Secure! They covered the majority of my costs for his vet stay, medications, even paid out a small life insurance sum when he died. They even sent out a handwritten card saying how sorry they were that I lost my pet.I haven't yet adopted another dog, but when I do, I will definitely be going with Pet Secure again!
5

out of 5

POSTED: | BY: Gail Berger

Excellent care for 17 1/4 years

I have had Pet Plan / Pet Secure for 171/4 years. I had two Bichon's until March / 09 and now I have one. I have always had the best plan for my dogs and even when I only had 50 % coverage because of multiple issues they always paid my claims promptly and allowed me to provide the very best care for my dogs. My dogs have and had many many issues. Rufus (17 1/4 ) has kidney failure, Cushings disease, recurring anal gland infections, a heart murmer, allergies requiring allergy shots biweekly since age two and he had a near death experience when he was 12 when his larynx collapsed at the groomers. Along with 3 crutiate ligament surgeries , a laser eye treatment, dentistry from a veterinary denttist and countless other medical issues Pet Secure Insurance has paid a large part in maintaining Rufus's (relative) good health. He does not look ill and he is maintaining his weight and is still going strong.We had Toni for almost 13 years. She had bladder stones, crutiate ligament surgery, heart disease and many surgeries to remove benign lumps. Again my experience with Pet Sercure has been amazing and I heartily recommend it to any caring and responsible pet owner. I never wanted to second guess what vber my vet told me the dogs needed. I never wondered about the cost of a procedure. My claims were processed quickly and I never had a problem. Both dogs eventually were at the 50 % coverage rate but 50 % of their very large bills was still a great help. Kudos to Pet Secure for providing excellent pet insurance.
3

out of 5

POSTED: | BY: Sandi

Very good company unless you really need it.

I was one of the first customers with this pet insurance company (my original policy number was 195) starting in 1989. So, over the past 20 years, I have paid a lot in premiums. I had the misfortune of having two diabetic cats in a row. Pet Secure (formerly Pet Plan) did provide excellent service for a lot of years. But, with my last diabetic cat (who also had kidney disease), I started to have a lot of problems. I would have fights with the reps, including one woman who wouldn't let me say a word and was yelling me down. Then my claims started to be paid on a sliding downward scale (down to 50%)as I was making too many claims. Well, I paid 10 years of premiums on that cat with the expectation that if he became ill, his vet bills would be paid. Unfortunately, Pet Secure didn't have the same expectation.
5

out of 5

POSTED: | BY: Terry Braglin

Simply the best!

I have 2 cats (we lost the third late '08), 1 dog and two 60 gallon fish tanks. Having insurence was always in the back of my mind, but I never seemed to do it. I was the lucky winner of the Petsecure Pet Month contest and 1 year of pet insurance was just one of the many wonderful prizes I recieved. I count my blessing that I have never had to use it, but have a small dog(Pomeranian) in what seems to be a big dog world, it sets my mind at ease. It was easy to register and they sent me out a complete package outlining exacty what was covered. There are not many things they don't cover and at a reasonable price. When I called them they were very friendly and helpful. Petsecure has my vote for a top notch company with excellent customer service! I will continue to keep insurance on my dog with Petsecure even after my year has expired! I would reccomend anyone with a pet to explore Petsecure's options. I did a little exploring prior to winning the contest and was not very happy with what I found as other companys did not meet my needs.
5

out of 5

POSTED: | BY: Joanne Walsh

Peace Of Mind!

I decided to go to the breeders house with my sister to see her puppy (just born at the time). I had no plans on getting a dog, I was just going along for company. When I got there and seen all the dogs I feel in love. The breeder informed me that someone backed out last min and there was now a dog available if I was interested. How could I say no! 8 weeks later we went out to get our puppies and I had everything home waiting for her, new bed, blankets,toys, treats,leashes etc. One thing I didn`t think of was Pet Insurance. Our breeder had a Puppy Package ready and informed me that he had signed Mia (what I named my puppy) up for a Pet Insurance Trial Package. That encouraged me to look into it further and seen all the beneifits, and signed her up permently. Some people have the attitude that nothing will happen and if it does then they will just deal with it. I like having the peace of mind that Mia is looked after, I hope I NEVER have to use it, but I sleep better at night knowing that if I need to use it she is going to be well taken care of. The staff at Pet Secure are excellent, they are so friendly and answer all my questions and always ask hoe Mia is doing. I would and do reccommend Pet Secure to anyone that is a pet owner. My little girl is taken care of and that means the world to me!!

Monthly Cost

Premiums will vary depending on your plan choice, breed and location.

Coverage

Choose between 4 levels of cover for Accident, Illness and Dental treatment. Secure 1 offers $1,000 per Accident cover, $1,000 Illness cover per condition, per year and $200 Dental cover. Secure 2 offers $2,500 per Accident cover, $2,500 per condition, per year Illness cover and $300 Dental cover. Secure 3 offers $5000 per Accident cover, $5,000 per condition per year cover and $400 Dental cover. Secure 4 offers unlimited cover for Accidents and Illness and $600 per year Dental cover, and Wellness cover. Plans offer 80% coverage (20% co-insurance) after annual deductible satisfied.

Payout Limits

Annual limits of $1,000, $2,500, $5000 or unlimited cover depending on your chosen plan. Limit amounts are per accident or per illness/condition per year. Dental coverage amounts depending on plan choice.  

Deductible

Annual- Age Based Deductibles Deductible A $100 – $500 Deductible B $200 – $700 *Secure 4 with Wellness Care Deductible A $250 -$500 Deductible B $300 – $700  

Age Limits

Pet must be at least 8 weeks old to enroll. No age limit  

Waiting Period

48 hours for accidents 14 days for illness 6 months for dental, cruciate ligament injuries or interverebral disc disease  

Exclusions

Pre-existing conditions are not eligible for coverage.  
Petsecure is Canada’s largest pet health insurance provider, offering comprehensive, veterinarian-recommended coverage for dogs and cats of all breeds and ages. In over 28 years, Petsecure has cared for more than 1.2 million pets. Petsecure offers coverage for accidents, illness, dental care and alternative treatments, as well as exclusive member benefits. Petsecure is committed to community involvement, donating over $500,000 to various animal organizations across Canada.

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