Petsecure | Pet Insurance Review

2.5

out of 5

Number of reviews 226

Petsecure is Canada’s oldest and largest pet health insurance provider, offering comprehensive coverage for accidents, illnesses and alternative treatments, as well as optional dental care coverage and exclusive member benefits. Learn more about Petsecure’s plan options and read customer reviews so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Bronwyn

I love Petsecure!

Both of my Bernese Mountain Dogs are secured with Petsecure as well as my Siberian Cat. I would never use a different insurance company as Petsecure has always gone above and beyond for me. Wylie has a slew of congenital defects and every claim that I've submitted has been processed efficiently and there have never been any questions. Bentley was a rescue and came to em at 3 years old. Petsecure insured him right away and there have been no issues yet - thank goodness! I have Secure 4 for both dogs, which includes preventative health (exams, blood work, fecals, sentinel etc) and I think it's definitely worth every penny and my peace of mind. Thanks Petsecure!
5

out of 5

POSTED: | BY: Matt P

Quick Payout, Reliable Company!

Our cat Howard ingested toxic peace lily and he had to stay for 2 ½ days in the emergency veterinary hospital. He was on fluid therapy, IV and other medications to help the toxins pass from his blood stream and kidney levels. Getting a $770 bill from the vet wasn’t exactly something we had planned for, but we filled out the Petsecure claim form and sent it in right away for reimbursement. The last thing we wanted was a huge bill on our credit card. I was honestly expecting the cheque to take a couple of weeks to get to us but it was only 3 business days! I couldn’t believe it… It was nice to have over half of the cost covered by Petsecure and so quickly! The claim form was easy to understand and faxing it in was simple. If you’re looking for a no-hassle way to get great coverage (renews annually…so if this ever happens again (hopefully NOT) he would be covered) and an insurance company that looks out and cares about their members, then get your pets enrolled with Petsecure.
5

out of 5

POSTED: | BY: Joanne and

Great Service

We had always passed on pet insurance in the past viewing the purchase quite cynically. Our beloved 16 year old cocker Sam passed away two years ago and in light of the extraordinary expenses incurred in his geriatric care, we decided our next dog would be insured. Our vet recommended Petsecure for, Friday, a beautiful chocolate American Cocker. Thank goodness -- treating his skin problems associated with his allergies has, since January, already cost in excess of $1,000. You can fax the necessary receipts and form to Petsecure and expect reimbursement within two weeks. It's easy, painless, and takes the sting out of the vet's bill. We would wholeheartedly recommend this plan.
1

out of 5

POSTED: | BY: Becky

Beware of PetSecure

Let me start by saying that I insured two cats with PetSecure and have been paying in and around $80 / month total in premiums. One cat, Spike, was insured on the very first day I brought him home from the breeder... From the very beginning I started getting notices in the mail saying my premiums were going up, or going down, then going up again. I received another notice saying coverage for dental was going down. Dental was one of the big reasons I got pet insurance to begin with. Spike got sick with respiratory issues about a year ago. Refund came in as promised for that first time claim for Spike. I was happy, was telling all my friends how great PetSecure was. About a month ago his illness returned. I had a largish vet bill, around $900 for this illness, in total. I submitted my claim and got a refund for $350. Now, I'm not an expert at math, but this is NOT a 20% co-pay. I called the customer service and was told that my co-pay went up to 50% because I was in their top ten the year before with a claim of about $1400 for Spike's first illness. PetSecure *might* be good if your pet never gets too sick, or if they only get sick once. But once you make a claim, watch out because you're on their radar and will find yourself paying 50% of your vet bill, you premium, and your deductible. So, not only would I never ever recommend this company again to anyone as I have in the past, I have now gone to my friends who signed up because I recommended this company, and have told them to beware and look into other pet insurance options.
5

out of 5

POSTED: | BY: Jacques

EXTREMELY SATISFIED

My 7 year old Labrador was diagnosed with cancer 4 weeks ago. One week after the diagnosis, my dog was scheduled for surgery. On the morning of his scheduled surgery, the poor dog was in such bad shape, the vet was reluctant to perform the operation. She doubted the dog would survive the surgery. She said that treatment would cost over $4000, and was concerned about running up a huge bill in the face of very poor odds for survival. Since I had insurance, we decided to give surgery a try, and hope for the best. Four weeks after surgery, my dog is making a remarkable recovery. The vet is even surprised at how well he is doing. All the follow-up test are quite promissing. I believe Petsecure insurance saved my dog. Without insurance, I doubt we would have proceeded with the costly treatment. I received my insurance check today, less that 2 weeks after making a huge claim. I was paid every penny that I was due, under my plan's conditions. I am quite impressed, and relieved that I had Petsecure insurance.

Monthly Cost

Premiums will vary depending on your plan choice, breed and location.

Coverage

Choose between 4 levels of cover for Accident, Illness and Dental treatment. Secure 1 offers $1,000 per Accident cover, $1,000 Illness cover per condition, per year and $200 Dental cover. Secure 2 offers $2,500 per Accident cover, $2,500 per condition, per year Illness cover and $300 Dental cover. Secure 3 offers $5000 per Accident cover, $5,000 per condition per year cover and $400 Dental cover. Secure 4 offers unlimited cover for Accidents and Illness and $600 per year Dental cover, and Wellness cover. Plans offer 80% coverage (20% co-insurance) after annual deductible satisfied.

Payout Limits

Annual limits of $1,000, $2,500, $5000 or unlimited cover depending on your chosen plan. Limit amounts are per accident or per illness/condition per year. Dental coverage amounts depending on plan choice.  

Deductible

Annual- Age Based Deductibles Deductible A $100 – $500 Deductible B $200 – $700 *Secure 4 with Wellness Care Deductible A $250 -$500 Deductible B $300 – $700  

Age Limits

Pet must be at least 8 weeks old to enroll. No age limit  

Waiting Period

48 hours for accidents 14 days for illness 6 months for dental, cruciate ligament injuries or interverebral disc disease  

Exclusions

Pre-existing conditions are not eligible for coverage.  
Petsecure is Canada’s largest pet health insurance provider, offering comprehensive, veterinarian-recommended coverage for dogs and cats of all breeds and ages. In over 28 years, Petsecure has cared for more than 1.2 million pets. Petsecure offers coverage for accidents, illness, dental care and alternative treatments, as well as exclusive member benefits. Petsecure is committed to community involvement, donating over $500,000 to various animal organizations across Canada.

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