Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 863

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
5

out of 5

POSTED: | BY: Amin

Straightforward and flexible

We had a great experience with the Customer Service rep. She was very helpful and patient and provided all the information we needed. She answered all our questions patiently and provided helpful information for us t odd the right decision. Wait period was reasonable and choices are easy to decide.
5

out of 5

POSTED: | BY: Ella Ngo

Best experience and great service.

Deb-great customer service,friendly, knowledgeable,listened to my concerns, gave some feedback/opinion and explained everything in detail.
1

out of 5

POSTED: | BY: peter

buyer be aware

false claims that the premium rate will never increase due to age or health but actually it 100% will increase anywhere by 10% to 20% every year apparently due to inflation and cost of vet care, even this year when we actually have diflation....very misleading
1

out of 5

POSTED: | BY: Negin

Pet owner's worst friend

It's 10 days I've claimed the cost of an emergency case, although an automatic reply said 3 days to process. Pet owners pay to be insured in the case they face any difficulties not to run after the insurance company to get a respond. I will not recommend at all.
1

out of 5

POSTED: | BY: Masoud

Terrible customer service. No support in case of emergency.

1- terrible customer service 2- no answer 3- company just charge you each month for plan with no support on emergency case. 4- you are not a good friend for my dog. 5- never and ever suggest your company to any one else. 6- after 12 days of my claim, no one answer me.
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Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us Pet Insurance detail
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.
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