Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 680

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.7
  • 4.2
  • 4.1
  • Count
  • 18
  • 130
  • 680

Updated: November 22, 2023

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
5

out of 5

POSTED: | BY: deb

Easy, friendly, fast, reliable - absolute must!!

Having 3 labs I have had many claims processed by Pets Plus Us. Each and every time has been very easy and timely without hassle. I highly recommend Pets Plus to give you peace of mind knowing you are covered should the need arise. I look at pet insurance as being OHIP or Medicare for your pets. (Necessary!!!) Thank you Pets Plus Us for always being there for my fur babies....
5

out of 5

POSTED: | BY: BostonMom

Always there for us

Not only are all my reimbursement requests fulfilled in a timely manner, but I have felt very comfortable emailing with any questions or concerns, and can rely on a quick and clear response. I have also had a couple of emergency situations in which I called PetFone before going to the clinic - it's always so helpful to know when a situation requires emergency care or not, and know that what they recommend is always with my dog's best interest in mind. Thank you for my peace of mind!
5

out of 5

POSTED: | BY: Lorie

Excellent service... always there to answer any questions.

It was my first time getting pet insurance, and at some point I didn't have the correct information for the file. This company went above and beyond to complete the file. Any time I had a claim, it was refunded within a few days. Their customer service representatives are amazing!
5

out of 5

POSTED: | BY: James Pinske

Insure with Pets Plus Us ASAP

Have had nothing but exceptional experiences with Pets Plus Us. I researched all the main pet insurers and read all the fine print. Pets Plus Us stood out as the clear winner and I ensured our Boxer shorty after adopting her at 14 weeks. Less than a month after paying our first premium we found out she had an incredibly rare condition that required surgery and multiple specialist visits. If it had not been for the insurance we have been out of pocket thousands of dollars. Have since had other smaller medical concerns come up and Pets Plus Us has always been there to help. Claims are always paid promptly and when I have needed to speak to a person they always answer quickly and are caring and compassionate to whatever we have been going through. I recommend Pets Plus Us to anyone who asks and sometimes to those that don't ask!
5

out of 5

POSTED: | BY: Ali

Pet Insurance is Invaluable

Pet insurance is a must if you have pets! Pets Plus Us offers reasonable premiums and hassle free refunds. The piece of mind that comes with knowing my dogs have excellent coverage through this company is invaluable.

Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.

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