Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 14,119

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Ricardo

My invoice and payment was processed…

My invoice and payment was processed within 24 hrs after received
5

out of 5

POSTED: | BY: M S

Pets Best is amazing!

We have used Pets Best for our dog for 5 years and we have been consistently happy with their payouts for claims and for their 24/7 vet service line. Pets Best has always covered what they said they would under our plan (we have a $250 deductible and then they cover 90% of covered services in our policy and we cover the remaining 10%) which has been great and super helpful financially - a plus is that they've completed and payed out the claims in a very timely manner! Unfortunately, our dog was recently diagnosed with lymphoma cancer, and we've been consistently grateful that we've had Pets Best over the years, but are especially grateful during this time knowing we are able to provide the best care possible to our doggo! We highly recommend Pets Best to all dog and cat owners as we have had an amazing experience with them over the years! Truly the best!
5

out of 5

VETERINARIAN: Emergency Veterinary Clinic

POSTED: | BY: Atharv Kulkarni

Reliable and Easy Pet Insurance

My pet Leo is 3 years old and was having tummy troubles after accidently eating something he shouldn't. Doctor's visit provided medications and testing, he's back to good health now. PetsBest Insurance was able to help file a quick and easy claim and facilitated satisfactory reimbursement straight to my bank account. I did not need to call or email or follow up, they just emailed me the results of the decision and reimbursement money a few days later! Great service
5

out of 5

POSTED: | BY: Michelle Bishilany

Pets Best is Great!

Pets Best is a great pet insurance company. The claims process is quite simple. Reimbursement was speedy. All of our claims were very well explained. I would definitely recommend this company for pet insurance to any pet owner!
5

out of 5

POSTED: | BY: NN

Great service

Efficient service most of the time. Easy to work with App for claims. Never have to argue for a claim. Trustworthy!

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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