5
out of 5
VETERINARIAN: Animal Hospital of Kannapolis
POSTED: | BY: Cynthia
Fluffy's injury
Great experience. It was easier to submit the claim than I thought it would be
4.9
out of 5
Number of reviews 14,902
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Micah Bennett
Very Pleased
We have had PB insurance for over 3yrs. Our experience has always been positive with the normal yearly checkups etc. Sometimes payment took a couple weeks but that is still way faster than human insurance. I was hesitant on some recent large medical claims for my dog who had to have some major expensive testing done to try an diagnose some health stuff. I wondered if they would get bogged down in the system and questioned for every line and every penny spent to try and avoid paying. I was so glad that it went so smooth with PB. I had met my deductible and they paid my 80/20 with no issues on the $6000 claim. Very very pleased with PB insurance.
5
out of 5
POSTED: | BY: Anita Mitchell
Claims processed quickly and fairly,
Funds for claims are sent directly to our bank checking account. Claims are processed quickly and are always fair, based on the policy we chose,
5
out of 5
POSTED: | BY: Nicole
Healthy Dog
Because of Pets Best my dog Sonny gets the BEST care and I can afford it. Thank You
5
out of 5
VETERINARIAN: Banfield Pet Hospital
POSTED: | BY: Carolyn
Satisfied Customer
I would like to extend my sincere gratitude to the pet insurance company for providing a timely and satisfactory refund for the expenses incurred. Your prompt response and efficient handling of the claim made a difficult situation much easier, and I truly appreciate your support. Thank you for your excellent service.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.