Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,885

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
3

out of 5

VETERINARIAN: Waterways Veterinary Clinic

POSTED: | BY: Nikki

Billyboots Dog

I had a great experience with Pets Best as far as a veterinary service I mostly used Trail Breakers veterinary services 2 times a year! They were the best and travel Alaska helping all kinds of animals and people due to high price of traveling in Alaska!
1

out of 5

VETERINARIAN: Heal Pet Care

POSTED: | BY: Jeremy

Disappointing

I remembered why I left them before. Terrible processing claim time and lack of explanation on why the claim was denied. It was complete BS and I just don't have the energy to dispute it and wait another 4-6 weeks to hear back. You spend all this money monthly just to not even get to use the service provided. Pathetic to be honest.
5

out of 5

POSTED: | BY: kayla alatriste

Great pet insurance!

I have had Pets Best pet insurance on my cat for 2 years now and have not had to use it until recently. My cat had a urinary obstruction, which required 24hr monitoring in a pet hospital. I had to submit two separate claims since my cat went to two clinics. All I had to do was answer a few questions and submit an invoice/proof of payment - one of the claims was accepted in just two days! I am extremely happy with how smoothly the whole process has been and can have peace of mind knowing how great this pet insurance has been for me and my kitty.
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5

out of 5

VETERINARIAN: Fox & Friends Animal Hospital

POSTED: | BY: Chris

Best Pet Insurance

I’ve had to file three separate claims with Pests Best over the years and they have all been fast, easy, and hassle free with fast reimbursement. Best pet insurance company hands down!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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