Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 15,145

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Penny L

The process to submit a claim was…

The process to submit a claim was relatively easy. I'm thankful grateful and blessed to have purchased pet insurance through pet's best.
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5

out of 5

VETERINARIAN: Larchmont Animal Hospital

POSTED: | BY: Kim

Pet's Best is the perfect name!

My 3 year old Cavachon, Charli, has been suffering from stomach issues (nausea/vomiting) every morning for the last several weeks. So far, she's had 3 visits to our veterinarian and one visit to the ER. After blood tests, they found her Cortisol level was low, so she needed to be tested for Addison's Disease. The results were negative, which is good, but now she may need get an ultrasound as we are still seeking a diagnosis. I am sick with worry because I love her so much. However, having this incredible insurance has definitely eased some of my stress. All of these visits and tests are SO expensive, but knowing Charli can have whatever care she needs without tremendous financial burden is a great feeling. I filed 3 claims within the last 2 weeks and have already received reimbursement for all of them. Thank you SO much! PetsBest truly is the BEST!!"
5

out of 5

VETERINARIAN: Healthy Paws Animal Hospital

POSTED: | BY: Colleen

Claims submission and claim processing

Very easy to submit a claim and processed quickly
5

out of 5

VETERINARIAN: Academy Animal Care

POSTED: | BY: Virginia

Two angels

When dogs age out of our lives, the end is highly traumatic. Even worse is watching them go through the pain that disease brings them. Money is only one of the heartaches along the way, and having a bit of it returned for an animal's care is a big relief. Thanks for making this horrible process just a bit easier.
5

out of 5

VETERINARIAN: Dakota Hills Veterinary Clinic

POSTED: | BY: David

Excellent customer service

Pets Best has always been fair, convenient and expedient with claims and all other correspondence. The price is great for such great coverage and service.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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