5
out of 5
VETERINARIAN: All Creatures Veterinary Clinic
POSTED: | BY: Kristin Hargrove
Happy Customer
Best benefits and best care for our best friends.
4.3
out of 5
Number of reviews 14,119
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Ashley R
Grateful
my dog has had a rough year, with multiple surgeries. Every claim has been paid quickly and per the terms of our plan. I am very grateful and refer All my friends to Pets Best
5
out of 5
POSTED: | BY: jordan hestermann
Suki the super dog
Suki has mast cell cancer in a very rare form. It took Purdue University sending her tests to 2 other states to determine what cancer she has. We went through months of diagnostics in order to actually get her treated. Pet's Best has been with us all along the way. We are so happy we purchased this insurance so that we can give our baby some more time and quality of life! If we didn't have this insurance, we would have had to make some serious financial decisions to pay for Suki's care.
5
out of 5
VETERINARIAN: Anne Arundel Veterinary Emergency Clinic
POSTED: | BY: Crystal Lennon
Our Pet Cory's Trip To The Emergency Room
"We had to take our pet Cory who is 8 years 1/2 years old now into the ER in Annapolis on 10/1/25 cause he was not eating but throwing up numerous times. He was given fluids, anti-nauseous medicine & the Vet took x-rays to make sure he didn't ingest any foreign object. He has a history of pancreatitus and we just wanted to make sure that it wasn't coming back. The staff & doctors were great to work with, they kept us in the loop as much as they could and explained everything to us before we were allowed to bring Cory home later that evening. PetsBest approved our claim and reimbursed us for everything except the rest of our deductible and co-pay. They are a great Pet Insurance Program and I would highly recommend them."
1
out of 5
POSTED: | BY: Frank Murrin
Pets Worst
Denied my claim because they requested medical records that simply never existed. Every email sent to me said they would get all the information from the vet and then they demand records that simply never existed
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.