5
out of 5
POSTED: | BY: Mary
Pets Best says it all!
Claims process is quick and easy and payments are fast with clear explanations of benefits and coverage.
4.9
out of 5
Number of reviews 14,149
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Valeri Aceto
First time with pet insurance and it …
First time with pet insurance and it was easier than I thought. They answered all my questions. I purchased the policy on friday & took my dog to the vet on monday & was paid on Friday. Very, very ,very happy
Valeri
New York
5
out of 5
POSTED: | BY: Cathy Zangari
The best insurance
A great insurance company. Easy to put claims in. Responds very quickly to customer needs.
5
out of 5
POSTED: | BY: David Kolbenschlag
Fast service and excellent customer service
I have a $200 deductible policy. I submitted my claim on their web site, easy, fast, only requires a copy of the paid invoice from the vet.
Within 7 days the cost, minus the deductible, was automatically deposited to my bank account. This company has great customer service, reasonably priced policies with a good choice of different policy offers. Payment of the claim was made quickly and efficiently. Their policies are well spelled out as to what is covered and what is not depending on your choice and depending on preexisting conditions. I have had two previous companies for my three dogs and one cat. . Pets Best is faster with reimbursement and has better customer service, better policy options.
5
out of 5
POSTED: | BY: Jennie
Highly satisfied customer
Our golden doodle is now 2 .5 years old. She has had Pets Best since the day we got her, which is approx. 3 months of age. Never being a dog owner combined with her being a mixed breed made me a bit concerned about potential health issues - I just did not know what to expect. Our dog has had numerous health issues resulting in not only a torturous experience for our dog, but also became a financial burden. Getting pets best was probably the best (no pun intended) choice we made. The customer service is exceptional - any person you speak to is just so willing to help. They are all well versed and knowledgeable. Most important part - they follow thru with what they say. Over this past year, I have referred many friends and family to Pets Best. They are truly the BEST!!
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.