Nationwide | Pet Insurance Review

I have been faithfully paying insurance for my dog in the case of an issue and with the thought that a $250 deductible would handle the cost. Out of a $3000 bill I was reimbursed a pathetic $650. MY MAXIMUM reimbursement. I was supposed to have the premium package with a PREMIUM cost. And all I get back is $650!!!! I will be finding other insurance ASAP!

DO NOT SIGN UP! We signed up in case our dog needed another TPLO. VPI was the only pet insurance that claimed to cover TPLOs for dogs that have already had a TPLO. As long as the knee in question wasn't damaged prior to the 12 month probationary period, they claimed they would cover approximately $2,500 of the surgery and rehab costs. I've spoken to at least 4 different agents between the time I signed up up until my dog's TPLO last month. Each and every time they confidently assured me they'd cover it and that all I needed to do was make sure the surgery was after the 12 month probationary period. They were so reassuring I didn't think I needed proof of their verbal agreement to reimburse me for the TPLO costs. Well, I'm an idiot and out $5,000 (price of surgery and VPI monthly fee for the past year). My dog just had the surgery and they aren't covering any of it. DO NOT SIGN UP!

our pyrenean mtn dog developed infectious colitis, which survived with helped of ut vet school and extensive hospitalization,vpi used unfounded and clinical data not to help with the payment and refused to accept f/u data to support our case, very disappointed but not surprised by there actions.pca

I do not have children with 2 legs. I have children with 4 legs. :) My dogs are my world. I spare nothing when it comes to them and their health. I HAVE NEVER seen a company like VPI/Nationwide. I wish human ins worked so generously and so easily. I have had two dogs need to utilize their pet ins. My 3 year old Rhodesian mix (rescue) suffered a torn ACL and the bill was close to 6,000.00 dollars. My cost was around 1500.00 and I was able to make payments through an interest free credit card. My 11 year od is experiencing an array of issues that have taken quite a bit of testing to determine the diagnosis. At this point it sounded like Cushings. My out of pocket cost for the ultra sound, blood work, diagnostic tests, 700.00. My cost, NOTHING! Fully covered. I can TRULY take care of my companions without the fear of not being able to afford it. This company is AMAZING. I was a customer of Pets Best and in the 5 years I had it, I believe they paid me 10.00 once. I will say, for the difference in money, Ive gone with the top plan they offer. Im not sure how much a difference this makes, but if you can afford it, I would say without question, DO THIS,......YOU WONT REGRET IT. ( if by chance you reside in the Phoenix area, Dr Stevens at Sun Burst Animal Hospital is also, THE BEST I'VE EVER SEEN. Their prices are totally fair and he is EXCEPTIONAL. :) (JUST MY PLUG FOR SOMEONE VERY DESERVING)

Had some trouble with VPI from the beginning of signing up with them 2 years back. They denied my first claim on the grounds that it was "too soon," it was made about 2 months after my insurance began and was not for anything very big or serious, just a short-term ear infection. VPI claimed, initially, that they had not got my dog's veterinary records. This was not true, he was a rescue dog from Bideawee, Manhattan, NYC. and all of the information that the well reputed, animal hospital there had been made available to VPI. Bideawee vets had watched him for health problems for several weeks before being deeming him ready for adoption. There were no pre-existing health problems. In the subsequent 2 years VPI has always been very slow and seemingly very grudging about reimbursements. Now this small, Chihuahua-mix, rescue dog will turn 4 years old this September, 2015, but VPI has already seen fit to start charging me the addition $5.00 a month fee since June. This additional fee is for a dog that's 4 years old. A phone call by me to VPI re this produced nothing but a rather arrogant, negative response. Lastly, VPI has an on-line magazine for it's customers that I'm unable to download on my Mac computer, (I'm not sure why this is,) but again a call to VPI about it was met with a "not our problem" attitude! My request for a possible hard-copy edition was flatly turned down.