Nationwide | Pet Insurance Review

Initially, the claim was denied for not being in force at the time of treatment. Since my premiums are automatically deducted, this was surprising given I was in the middle of my term. After reading through, I found the reviewer had input the date of service as 01/08/18 instead of 19. I submitted on 01/10/19. Logically speaking, it seems odd a reviewer wouldn't find it odd that I was submitting one year and two days after treatment. When I called to have this reviewed, the rep was very blase about the situation and said people make mistakes. I agree and that's fine, but the reviewer has a few basic items to check during their review and this was basic. It resulted in wasting my time on hold for about 15 mins, the rep having to answer, the supervisor with whom I had to speak about why this was an issue after the rep show a lack if understanding. A two second typo resulted in wasted time. Attention to detail is key.

Very good coverage & monthly price but claims take about a month

We have appreciated having reasonable health insurance for our 2 dogs. The claims have been a bit delayed in being paid some times; however, the new direct deposit process makes the payments appear much more quickly.

My cat's claims are always paid promptly

Daisy became ill suddenly requiring emergency care, over $ 700 spent on visits and medicine. Thank goodness for pet insurance....fast, reliable a wonderful investment!!!!