2
out of 5
POSTED: | BY: Amber
The reimbursement takes FOREVER
You have to pay upfront and get your money back after the claim. However, the claim takes the company about a week to even review the claim even though I provided the recipe. Then after that I waited another two weeks to get the check in the mail. And the other option of getting direct deposit is not easy. You have to create another account for a bank I don’t have and then it gets transferred there then transfer that to your account. It’s definitely not easy. I appreciate that Pet insurance exists because it’s helpful for you and your pet, but I think they should of updated their system to make it easier and faster by now.