MetLife | Pet Insurance Review

4.7

out of 5

Number of reviews 457

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.1
  • 4.6
  • 4.7
  • Count
  • 34
  • 275
  • 457

Updated: March 12, 2024

As one of Fortune magazine’s 2022 “World’s most admired companies,” MetLife is proud to have helped people protect what matters to them for 100+ years. MetLife Pet Insurance continues that tradition with a dedicated team of pet advocates who have been passionately serving pet parents for over 15 years. MetLife Pet Insurance offers pet parents an exceptional product from a best-in-class insurer at an affordable price — focused on flexible product offerings, competitive rates, and innovative policy benefits.
5

out of 5

POSTED: | BY: Anna Turnage

I was worried when I saw the negative…

I was worried when I saw the negative reviews here, but my experience was fortunately the exact opposite! My cat had to have an emergency exploratory surgery. My claim was processed and I was paid in less that two weeks. I am very pleased so far with this company and I plan to keep my cat's policy with them.
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5

out of 5

VETERINARIAN: Bluffton Veterinary. Dr. Caudill

POSTED: | BY: Chuck King

Great service

It is always easy to file online, when they needed additional information it was quickly resolved. By the Vet and myself and the claim was finalized in 3 to 5 day with my money on the way. Always good quick service and responses.
5

out of 5

POSTED: | BY: Maryann Pasqualino

Absolutely Wonderful

Never an issue. Always accommodating and professional and friendly. I am very pleased that I switched my insurance carrier to Met Life. Thank you everyone at Met Life!
4

out of 5

POSTED: | BY: Janet Jentilet

Excellent Responsiveness, Questionable Increases

I've had only great experiences with MetLife pet insurance in terms of phone responsiveness and ease of making a claim. My only concern is that my rate went up 40% in one year, and no one was able to adequately explain that large increase. I understand my dog is one year older and veterinarian care in TN may have increased from last year, but FORTY PERCENT?!?!? Still a better price than most, though the increase did cause me to shop around a bit. We'll see what next year bring...
1

out of 5

POSTED: | BY: Ryan Hicks

One of the worst companies to deal…

One of the worst companies to deal with. They are almost as bad as at&t. Very slow and it's almost like they are trying to out wait you on claims ,so that you will just give up.
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Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

MetLife Pet Insurance detail
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!
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