MetLife | Pet Insurance Review

4.7

out of 5

Number of reviews 456

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.1
  • 4.6
  • 4.7
  • Count
  • 34
  • 275
  • 456

Updated: March 12, 2024

As one of Fortune magazine’s 2022 “World’s most admired companies,” MetLife is proud to have helped people protect what matters to them for 100+ years. MetLife Pet Insurance continues that tradition with a dedicated team of pet advocates who have been passionately serving pet parents for over 15 years. MetLife Pet Insurance offers pet parents an exceptional product from a best-in-class insurer at an affordable price — focused on flexible product offerings, competitive rates, and innovative policy benefits.
1

out of 5

POSTED: | BY: Oriol Zee

Does anyone even work there?

MetLife doesn't answer the phone and doesn't respond to form submissions or emails. I've been trying to change my address for months, which cannot be done on their website. Now I want to cancel my policy, which cannot be done on their website. I've tried calling at least 5 times, and have always been put on hold for at least 15 minutes with no pickup. Their chatbot is never functional. And no response to forms or emails. What a scam. I'm just glad I've never tried to make a claim - but I guess that's why they want my monthly fee and make it so hard to cancel.
5

out of 5

POSTED: | BY: P L

One Less Thing To Worry About

When your loved one, in this case, your dog is sick, you have so many things to worry about. One of them may probably be affordability. MetLife Pet Insurance is great! Customer service is helpful with all my questions. They work with your Vet Office to get all the necessary paperwork to process your claim.
5

out of 5

POSTED: | BY: N Barlow

Fair and Reliable

I love MetLife Pet Insurance. It feels like having a solid and reliable financial partner in pet ownership. There are no hidden steps, no trap doors. Easy, straightforward claims and applications. Support staff are friendly and knowledgeable, too. Win-win! Thank you.
5

out of 5

VETERINARIAN: Dr.Mary Purvis

POSTED: | BY: Kimberly Clemmons

Ace's veterinary visit claim

I was very pleased that the claims process was so simple
5

out of 5

VETERINARIAN: Bartels PET Hospital

POSTED: | BY: Joyce Jenkins

Reimbursement from pet insurance

Sent the claim in and heard back a few days later that it was accepted. Payment was on the way a couple days later. Not too difficult to do. Thank you!
Please leave a review

Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

MetLife Pet Insurance detail
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!
Provider website

Get a quote today

Leave a review