5
out of 5
POSTED: | BY: Emil Fardman
Dr
Fast, no nonsense service, quick reimbursement for preventative shots
4.9
out of 5
Number of reviews 776
Updated: November 13, 2023
Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning. They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5
out of 5
POSTED: | BY: David Soumbadze
Super
Super easy to sign, super reasonable rates, super easy to claim, super fast refund, super friendly staff
5
out of 5
POSTED: | BY: Alexa Alves
I’m very happy with my pet insurance
My sister told me about this insurance company she make for her dog and recommended to me
3
out of 5
POSTED: | BY: Melissa Cohavi
Difficiculty getting reimbursement
I purchased pet insurance on line from Lemonade. I told them that he is a rescue with no known history because he is from Turkey, and they still approved us for insurance. I also purchased the extra add-ons for wellness. Now Coby had to have an x-ray and was prescribed some medications and they won't give me reimbursement. They are impossible to reach on the phone so I can discuss this with them. I will definitely be switching companies when this year is up. Do mot use Lemonade Pet Insurance.
5
out of 5
POSTED: | BY: Michelle Lam
Super easy claim
Signing up for Pet insurance was a breeze, they contacted the vet for the paperwork.
The claims process was super easy took under 10 minutes and the money was back in our account the next day!
Monthly Cost
Policies start at $10/Month
Coverage
Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%,
80%, or 90% after the deductible.
Payout Limits
Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.
Deductible
$100, $250 or $500 annually.
Age Limits
Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage
for pets as they age.
Waiting Period
All Lemonade pet policies have a series of waiting periods:
-2 days for accidents
-14 days for illnesses
-6 months for cruciate ligament events
There is no waiting period for preventative coverage.
Exclusions
Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything.
They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets.
They’re currently available in these states.
Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet