Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 776

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.7
  • 4.7
  • 4.9
  • Count
  • 25
  • 117
  • 776

Updated: November 13, 2023

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Ashley Cordoba

Affordable, helpful, and kind!

Lemonade seriously is the best. I have shopped around for pet insurance and everything was extremely expensive for such little coverage. Usually other insurances couldn’t answer any questions I had. Enough of them! Onto Lemonade! They are so affordable even if you get ALL the bells and whistles! They are so dang helpful and everyone is so nice. Claims go through almost immediately which is awesome if you’re tight with money. Seriously so happy I switched over to Lemonade and now just want to get all my insurance policies through them.
5

out of 5

POSTED: | BY: Julia Chen

Easy to reach and efficient

So far I am quite satisfied with Lemonade. The reimbursement came within a week after I claimed it :)
5

out of 5

POSTED: | BY: Daniel Garcia

Superior service and personable personnel.

Amazing pet insurance company. Very supportive, responsive and transparent. I opened another policy for my second puppy as I really like this company. Already recommended Lemonade to a couple people.
5

out of 5

POSTED: | BY: Dona Couzens

The Best Pet Insurance

Lemonade is staffed by friendly, helpful people, and I am thrilled with their responsiveness and speedy payment of claims. I also was so happy to be able to tailor my plan to my needs. I recommend Lemonade to anyone who is looking for a quality pet insurance.
5

out of 5

POSTED: | BY: L Salcedo

So easy and straightforward

Very fast and easy to file. Great coverage at a reasonable price.

Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet

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