5
out of 5
POSTED: | BY: Christie
THE BEST pet insurance out there, hands down!!
They always process my claims within 3-4 days at the very most, sometimes it's the next day. The ease of submitting a claim is outstanding. You don't have to have your veterinarian fill out a claim, you can just have them email you the pet records and upload with an invoice-and that's it!
The customer service is outstanding!
I've had my Chihuahua insured with Healthy Paws for a few years and in the last two years he developed congestive heart failure and started having seizures.
He was very sick recently and was referred to a Neurologist, and Healthy Paws emailed me to ask if he was going to be ok and asked me to follow up with them on his progress, then they paid the claims right away.
I really can't say enough good things about this company. I've tried another pet insurance company with another dog I have, just because it was a little bit cheaper per month, and they did mental gymnastics to try and get out of paying for a claim. So I dropped them and signed my other dog up with Healthy Paws, you really do get what you pay for!!!
I've NEVER had any issues with claims or payments, and I recommend them to everyone who has a pet they love.