5
out of 5
POSTED: | BY: Jarred & Rachel
Healthy Paws Genuinely Cares
Our 1 year old cat was having urinary issues and eventually was hospitalized because of it. It was really tough having him in the hospital for so long; our family wasn't whole! While dealing with the particulars for our claim, we received a separate email from Healthy Paws asking how our cat was doing. There was no business, no requests for additional documentation, just a check-in to make sure we're doing okay and that our cat was doing okay. I was shocked to receive an email like that! Shocked, but also knew we were in good hands with this insurance company. It's so stressful seeing these unexpected bills piling up and not knowing if we'll receive any money back, but also knowing we would pay whatever we need to in order to make sure our kitty is happy and healthy. I work in the insurance industry (homeowner's claims) so I'm somewhat jaded when it comes to insurance claims, coverage, etc. and I'm so happy to have had a good experience with Healthy Paws and the overall coverage they've provided. They are sincere and genuinely care. Thank you!
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