Healthy Paws | Pet Insurance Review

I have been a Healthy Paws customer for my two dogs for three years. Healthy Paws processes claims using a simple, user friendly process in a very short time. They are always helpful, and even sent a personal message recently to ask how my dog was doing after major surgery for a new cancer diagnosis, which touched my heart. I would recommend them highly to anyone looking for superb service.

I don’t usually write reviews, but i hope that this review may help those in need. My dog just accidentally swallowed the needle few days ago that she had to have a major surgery to get it out. It costs us total $8,000 for this incident! And it only took 2 days to get reimbursed from Healthy Paws for 90%! If you have any pets, do yourself a favor - GET HEALTHY PAWS insurance!! When we got the consultation from the Surgeon, thanks to the plan, the first thing came to our mind was that we would do anything to get the needle out without worrying about financial hardship. I couldn’t imagine what we would have gone through without the insurance during this hard time… i think this is the best choice of my life since my dog is only 4 years old.. many years to go and of course hopefully we will never have to go through these incidents ever again. Trust me, Pet Insurance is super important and you will not want to get it too late to get any existing conditions! Get it as soon as you can. Of course the rate would go up every year, but once any incident occurs, its definitely worth it! Healthy Paws has a super good customer service and they process the claim pretty fast no matter how much the claim is. It pretty amazes me!

This company is the worst, I have been paying for my pet insurance premiums for more than 7 years and I have only submitted 1 claim, they only refunded 30 dollars and when I submitted another claim they completely denied it, saying there were pre conditions, which is falls, because my dog getting a stomach infection because she might eaten something has nothing to do with, an allergy precondition. After a ton of emails between me and a ton of people, because they don't have a customer service, it's an answering service which takes messages and pass it to whoever. After waiting for an eternity somebody got back to me just to tell me that my claim would not be reimbursed which is supposed to be 90 percent of total invoice. They are a fraud and I plan to take them to court to prove they are a fraud. Will keep you posted how that end up. No way in hell I would recommend this fraud to someone else.

When I got my puppy I decided to get pet insurance through Healthy Paws because you never know what might happen with a young puppy! I wanted some coverage in case of a major problem that might be beyond the expected issues and expenses. I looked into several insurances and I'm so glad I went with them in the end! At only 7 months old my puppy sadly ended up developing a crippling shoulder problem which could only be fixed by a very expensive surgery. We had chosen a plan with a higher yearly deductible and 90% coverage to applicable issues...I had reached the deductible with applicable vet expenses before the surgery and they truly did cover 90% of the cost - and they repaid us direct deposit in a very short time! It was a tremendous help for our family, especially during such a stressful time. Although we have put a good amount of money into veterinary care for our puppy it's nothing compared to what it would have been if we didn't have this pet insurance. I highly recommend them, especially for young puppies just starting out. They also have a very easy to use app that made submitting claims unbelievably easy, and the customer service has been fantastic as well! Our puppy has been healing wonderfully from surgery and is already so much happier now that he's not in pain anymore. We are beyond grateful!

When I got my puppy I decided to get pet insurance through Healthy Paws because you never know what might happen with a young puppy! I wanted some coverage in case of a major problem that might be beyond the expected issues and expenses. I looked into several insurances and I'm so glad I went with them in the end! At only 7 months old my puppy sadly ended up developing a crippling shoulder problem which could only be fixed by a very expensive surgery. We had chosen a plan with a higher yearly deductible and 90% coverage to applicable issues...I had reached the deductible with applicable vet expenses before the surgery and they truly did cover 90% of the cost - and they repaid us direct deposit in a very short time! It was a tremendous help for our family, especially during such a stressful time. Although we have put a good amount of money into veterinary care for our puppy it's nothing compared to what it would have been if we didn't have this pet insurance. I highly recommend them, especially for young puppies just starting out. They also have a very easy to use app that made submitting claims unbelievably easy, and the customer service has been fantastic as well! Our puppy has been healing wonderfully from surgery and is already so much happier now that he's not in pain anymore. We are beyond grateful!