Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 11,184

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan Official Pet Insurance of PetSmart 24/7 virtual vet care: Through Airvet — the nation’s leading veterinary telehealth app Fast claims: Most claims are processed within 2 days Coverage options with no payout limits & 90% reimbursement
5

out of 5

POSTED: | BY: Marissa

Easy claim process and quick reimbursement

I've had Healthy Paws for my Frenchie since I brought him home as a puppy. I found their rates to be very competitive and their plans comprehensive. Healthy Paws gets high marks for ease of making claims, it literally takes minutes on the app, as well as very timely reimbursements, sometimes same day for small claims. Recently my Frenchie had surgery for a disk herniation which was our first large claim. HP reviewed it and the check was sent 3 weeks later, thus I was very pleased with their responsiveness. They even emailed me checking on how he was recovering. The only thing is my Frenchie will be 6 years old, and there were some significant premium rate increases in the last couple years, and I'm concerned it will happen again after the recent large claim. It is quite possible that this is common with many pet insurance plans, so something to consider.
5

out of 5

POSTED: | BY: Stephanie

Healthy Paws is a lifesaver

Great customer service and quick and easy claim processing. It was such a relief to make a decision based on what was best for my cat rather than what it might financially cost when an emergency happened. Would highly recommend Healthy Paws!
5

out of 5

POSTED: | BY: Stephanie

Healthy Paws is a lifesaver!

Great customer service and quick and easy claim processing. It was such a relief to make a decision based on what was best for my cat rather than what it might financially cost when an emergency happened. Would highly recommend Healthy Paws!
5

out of 5

POSTED: | BY: Molly

Easy, reliable, thoughtful insurance

I have had Healthy Paws insurance for 3 of my last 4 dogs. Each of them has had major (and majorly expensive) health issues (cancer, cancer, and irritable bowel syndrome that presented as an intestinal blockage). Every single time one of them had an issue, I never had to worry about whether I could afford the recommended treatment, because I knew Healthy Paws would have my back. They make claim submittal extremely easy, they do all of the background work to obtain documentation, and they provide reimbursement quickly without maximums or fee schedules. On top of that, they are kind and thoughtful and recognize that when you're dealing with a sick pet, the last thing you want to worry about is the insurance. When my dog Bibi eventually passed, they quickly and without being asked cancelled her policy and sent a sympathy card signed by the staff. I will always remember how touched I was by these incredibly thoughtful gestures. I highly recommend Healthy Paws to all my friends and family with pets.
5

out of 5

POSTED: | BY: Molly Knobler

Easy, reliable, thoughtful insurance

I have had Healthy Paws insurance for 3 of my last 4 dogs. Each of them has had major (and majorly expensive) health issues (cancer, cancer, and irritable bowel syndrome that presented as an intestinal blockage). Every single time one of them had an issue, I never had to worry about whether I could afford the recommended treatment, because I knew Healthy Paws would have my back. They make claim submittal extremely easy, they do all of the background work to obtain documentation, and they provide reimbursement quickly without maximums or fee schedules. On top of that, they are kind and thoughtful and recognize that when you're dealing with a sick pet, the last thing you want to worry about is the insurance. When my dog Bibi eventually passed, they quickly and without being asked cancelled her policy and sent a sympathy card signed by the staff. I will always remember how touched I was by these incredibly thoughtful gestures. I highly recommend Healthy Paws to all my friends and family with pets.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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