Healthy Paws | Pet Insurance Review

I left a 10/10 review recently for Healthy Paws because it was easy to submit the claim for my dog's TPLO surgery (after he tore his knees/ACL in an accident), and pretty easy to get payment. But less than a month from that claim, I got an email saying that my monthly premium has gone up 50% - now at over $270 per month. They say premiums do not go up because of claims, but it feels suspect. I reached out to ask, and the generic reason they gave was that overall pet owners have been submitting more claims, they're paying more out, and now they have to increase prices. My dog's only 6...I can't even imagine how much premium they'll try to charge by the time he's an elderly dog.

I don't believe that there is another pet insurance company that could do as well as Healthy Paws. They are quick, efficient, and helpful. They make submitting a claim an easy process. They are committed to their customers and the high quality of their service.

I have two German Shepherds that Healthy Paws has insured since they were puppies. I cannot say enough positive things about Healthy Paws. When one of my dogs came down with cancer, Healthy Paws paid for his surgery, radiation, and chemotherapy. There was never any problem in receiving reimbursement and they always paid within a few days of receiving my bills. My other dog has back problems, and, again, Healthy Paws stepped up 100%. He receives regular acupuncture treatments which the company promptly reimburses within a few days of submission. I use the electronic submission which makes the whole process incredibly easy. I have recommended Healthy Paws to all of my friends !

I've had Healthy Paws for both of my puppies. Unfortunately, both suffered injuries requiring some extensive test and treatment. Submitting claims was quick and easy. Their communication is great and claims get processed and paid out very quickly! Knowing I had this coverage made caring for my babies easier.

I have had Healthy Paws pet insurance for approximately 4 years. It is easy to submit a claim. For each step of the process, I receive an e-mail: when the claim is received, when the claim is being reviewed (in process) and when the claim is completed. All of this happens very quickly (typically 2-3 days, although I have had approval in 12 hours and an occasional longer time frame). The explanation of benefits is always complete, and the claim is processed quickly. I have submitted 36 claims in the past 6 months and have not had a claim denied - they cover so much, including medication, testing, and procedures. When my dear pup needed her gall bladder removed in an emergency surgery, I knew that I would be able to get her the care she needed because Healthy Paws had my back. The large hospital bill was approved in two days and the check was received very quickly after.