Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 11,403

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan Official Pet Insurance of PetSmart 24/7 virtual vet care: Through Airvet — the nation’s leading veterinary telehealth app Fast claims: Most claims are processed within 2 days Coverage options with no payout limits & 90% reimbursement
5

out of 5

POSTED: | BY: Sue

Good coverage

Coverage is good, I've had coverage on my now 9.5 yo bloodhound who has had multiple surgeries. Cost has gone up each year some years much higher than previous but I'm assuming that's due to surgeries. However, it's still cheaper than any other comparable company. Bummer that When I tried to add my puppy 3 years ago her initial monthly cost was very high, higher than I had paid for my older dog when I first took out the policy I couldn't get a straight answer as to why. Helped a friend process a claim for her dog through Trupanion and their claim process is cumbersome...definitely not as easy as HP. Reimbursements are very fast. Customer service is usually excellent.
5

out of 5

POSTED: | BY: Silvana Moffitt

Healthy Paws Pet Insurance is…Excellent!

Healthy Paws Pet Insurance is excellent. After an unfortunate event, our dog, Pax had to have an extensive medical procedure and numerous labs/X-rays done, an overnight stay at the Animal Emergency hospital, and many other life-saving steps I never anticipated. I submitted all invoices/claims to Healthy Paws via an app on my phone, and Healthy Paws sent direct deposit reimbursements within two days. In addition, the Healthy Paws team emailed me to check on Pax. I never anticipated that. Thank you, Healthy Paws! Silvana
1

out of 5

POSTED: | BY: Anthony Schifano

Had my pet insurance with this company…

Had my pet insurance with this company for 3 years. Somewhere they went sour. They do not keep your pet's medical records and when it's time for a claim they request all medical records. Stay away from this Company. Waited 40 minutes for a supervisor to pick up, supervisor however never picked up. They do not care enough for pet parents , shows you how they care about your pet. They have a great story when they answer the phone.
5

out of 5

POSTED: | BY: Susan

Healthy Paws

Find Healthy Paws to be a great Pet Insurance provider.
5

out of 5

POSTED: | BY: Dr S

So thankful - amazing

I've never had any issues. Keep in mind this is my first time getting insurance on any dog I've had in the past (so nothing to compare it to). I'm so thankful I enrolled our pitty Stella. She's about 5 now and has had a major scare and a few other hicups over the years. Last year she became quickly and seriously ill, stumping ER vets and was hospitalized. I was told along the way by one ER doctor that I should seriously consider not pursuing the hospitalization and treatment because of the poor prognosis....financial and emotional expenses. Without this coverage I dont know what we practically would have done. I made a stop home with Stella before taking her to be hospitalized... for our 3yo daughter in case it was the last time they'd see one another. We werent sure if days left or weeks. Without this coverage I'm unsure how things would have played out. After about 6 months of treatment (20-25K)...Stella defied all odds and is still doing her thing! Never had any issues with coverage. Fast processes and status updates. Great expereince across the board

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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