4
out of 5
POSTED: | BY: Suzanne
Rates go up
I'm staying with Healthy Paws because I had such good service from them when I had to file a claim. That was in 2020 (three years ago). However, my monthly premium has gone up over 300% since 2020, so much that I had to lower my coverage level to afford it. Maybe it's because of my zip code, and my dog is now going on 14 years old. I just hope the rate change doesn't mean Healthy Paws was bought out by some other company that will downgrade services as a cost cutting measure.
POSTED: | BY: Healthy Paws Customer Service
Suzanne - We truly appreciate you being part of the Healthy Paws family. We understand your concern and would be happy to review your account and discuss your premium increase with you in greater detail. Please call us at (855) 898-8991 and we will gladly answer any questions you have regarding the factors that went into your premium increase. The Healthy Paws Team