Healthy Paws | Pet Insurance Review

Healthy Paws is the best! During a recent bout of IBD the medical bills for my Husky/Shepherd mix racked up quickly. Healthy Paws paid their fair share quickly with no hassles at all. In fact, after about the fourth check they wrote and asked how he was doing just to make sure he was ok. Now that's good service! At this point I'm sure they've paid me more in reimbursements than I paid them in premiums, but they've never complained. (Oh, and they did the same thing for my last dog...a 14 year old GSD with multiple health issues). I wish my own health insurance were this good.

My experience with Healthy Paws has been very positive. Like any insurance product, you never know how well it will work until you need it. We have maintained coverage for our dog and cat for 6 years, and never really needed it until this year, when our dog Hammy tore a knee ligament and needed surgery to repair it. After we met the annual deductible, Healthy Paws paid their share of the remaining bills with no trouble at all. The vet also prescribed medication to relieve arthritis in Hammy's other knee, and this was covered by insurance too. Claims are paid very quickly via direct deposit, and customer service is helpful and friendly when needed. The "preexisting conditions" exclusion is disappointing, and annual rate increases are never fun, but I suppose that's standard practice for the industry. Overall the insurance does the job I want it to do, which is to make it easy to keep our pets healthy and happy.

Healthy Paws is the best! During a recent bout of IBD the medical bills for my Husky/Shepherd mix racked up quickly. Healthy Paws paid their fair share quickly with no hassles at all. In fact, after about the fourth check they wrote and asked how he was doing just to make sure he was ok. Now that's good service! At this point I'm sure they've paid me more in reimbursements than I paid them in premiums, but they've never complained. (Oh, and they did the same thing for my last dog...a 14 year old GSD with multiple health issues). I wish my own health insurance were this good.

Our dog who is under six had an ACL repaired in one leg. A year later she needed work on the other leg which has never had issues. Healthy Paws has this exception so they don't have to cover it buried in their FAQ where one leg that is fine is already considered pre-existing. When we submitted paperwork all they did was close the case with no note on what has happened. MSPCA Angel in Boston told us this is the most common injury with dogs yet there was no effort to cover this or try to make it work with our premiums. We are outraged for this kind of poor coverage.

I have had Healthy Paws pet insurance since I brought my Corgi home as a puppy. I have had a wonderful experience with them. My Corgi has had several health issues (UTIs and bladder stones) and Healthy Paws was very easy to work with as my vet worked to diagnose and treat her health issues. My Corgi is doing much better now and I love have Healthy Paws has made getting medical for my Corgi easier. They are quick to process claims and my reimbursement check arrives in the mail usually about a week after approval.