Healthy Paws | Pet Insurance Review

I have had my dog on this insurance since a puppy. They constantly increase rates, state they cover unlimited but fail to mention constant normal procedures they do not cover and constantly increases rates. I have not been able to ever get money back and suggest finding a place that covers routine care especially preventative. Unless your dog is very sick its better to put the amount of money you want to spend on your dog monthly, in a dog savings account, find a better insurance that has more wide benefits and keep your deductible at a high amount while doing this to a sufficient saving amount, then cut them loose.They process claims quick but rarely do you qualify for any refund due to fine print and exclusions

I highly recommend Healthy Paws for your pet. It's so easy to submit a claim right through their app. Claims are processed quickly and claim reimbursements are paid in a timely manner.

Excellent customer service. Attentive staff.

Very disappointed with Healthy Paws. I have had a policy for my 4 cats for over 12 years at the limits I chose. A few months ago, Healthy Paws changed my plan. Coincidentally as my pets are at an age where they will begin to need more care. My plan went from $100 deductible - 10% coinsurance to $500 deductible- 30% coinsurance. This is a very unfair practice and of course, they know it is difficult to find another plan now that the pets are older. This has soured me on Healthy Paws and I would never recommend them. To me this feels like a very shady practice. :(

Read the fine print before you choose your plan. The deductible is a bit of a scam where they apply your % rate to the eligible expenses before they apply it to your deductible. So if you choose 50% rate, it will take you twice as much money to reach the deductible. I think that’s shady marketing but aside from that we still use this company. They are efficient and easy to submit claims.