Healthy Paws | Pet Insurance Review

We have been with Healthy Paws for just over a year and have had to submit 2 claims in that time. First, the claim process was extremely easy. I submitted one simple form and a receipt and received email confirmation that it was being processed. Second, the claim was processed quickly and without any "fine print" exclusions. The check was in the bank before the incisions fully healed. Third, I truly appreciated the follow up email from the company asking about my dog's recovery. Made me feel good about the attention to customer service! Overall, would highly recommend!!

We have been with Healthy Paws just over a year and have had to submit a couple claims in that time frame. First, the claim process couldn't be easier. I submitted one brief form with receipt and received email confirmation that it was being processed. Second, the claim was processed within a few days and exactly as promised with no "fine print" exclusions. The check was in the bank before the incisions fully healed. Third, I truly appreciated the caring follow up email from the company asking about my pet's recovery. Just made me feel good about the attention to customer service. Overall, would highly recommend!

Even though it's terrifying to be told your dog has cancer, I have to say one of the bright spots in the whole ordeal of diagnosing and treating him has been working with Healthy Paws. Healthy Paws has been with me absolutely every step of the way. Whenever I call them with questions, I'm connected with an actual person who seems to genuinely care about my dog's well-being. Every representative I've worked with has been caring, knowledgeable, and incredibly helpful. Filing claims through their website is a simple process, and all my claims have been handled promptly. I am truly impressed with the compassionate service I've received from Healthy Paws, and am really happy I chose them to insure my pet. I can honestly say they've really come through for me and my dog during a really difficult time, and I'm deeply thankful for all they've done for my dog and I.

I've never had an insurance company be so thoughtful. When Mimi's four bones broke on her tiny back paw, I was horrified as if she was my child. So I was relieved to have Healthy Paws as my saviour; especially my husband, whose eyes grew like giant black saucers when the vet told him the estimated costs. Like any other insurance claim, I was afraid there would be some sort of loophole where Mimi's injury would not qualify for coverage. So I was so happy and relieved to see how quickly my claims were processed. I was telling my staff in the office about it. Mimi is still hopping about on three legs with a tiny cast on her fourth. She will have it rebandaged a few more times, and xrayed in November to make sure it's healed, Thank you again,

This is our first time having pet insurance for one of ourpups and we have been beyond impressed with the level of customer service, how easy it is to submit claims (our vet just faxes the claims in for us after any procedure or visit), and the speed with which the claim is reviewed and the reimbursement checks arrive in the mail. In the very rare event, I need to call Healthy Paws, an actual person answers the phone immediately and they are always so, so helpful. It has been such a relief to know we have insurance while dealing with the stress (and expense) of keeping our little pug healthy. For years, we questioned whether or not pet insurance would be worth the "hassle" we were expecting in getting claims submitted and approved. But we have had such a positive experience, I recommend Healthy Paws to everyone I know that has a dog. Our only regret is waiting so long to sign up!