Healthy Paws | Pet Insurance Review

I did my research and after year decided on Healthy Paws. I have two babies, Bunny & Twinkie, both Shih-tzu's and they are very precious to my husband & I. Bunny got 3 foxtails in her ear and was in terrible pain. Took her to emergency and a follow-up with our own vet the following day and in less than 2 weeks received a reimbursement check from Healthy Paws. They also sent me an email asking if I needed anything else and asked how Bunny was doing. They actually care about their customers pets. I haved already told several people about their service and caring attitude. I hope to not have to file another claim but if I do I know that they will be prompt in their response.

This was the first time I ever acquired pet insurance and am so glad I did. We have had many pets in the past and didn't have insurance for them and it would have been a great benefit in all of their lives. I didn't have any recommendations from anyone so I did a little research and saw favorable comments for Healthy Paws. They go beyond what a typical insurance co does. They are actually really concerned for our pets and customer services is excellent and claims processing is too. I was shocked just how quick the claims were processed! Our precious dog, Rusha, had been pretty healthy for almost 7 years and this disease seemed to come out of nowhere and if it weren't for Healthy Paws, we might have lost him. He is a big part of our family and Healthy Paws appreciates that and cares. We are very thankful we had Healthy Paws Pet insurance.

I have had several different pet insurance companies over the years. Every time I filed a claim - it would be denied for some reason or another. I just filed my first claim with Healthy Paws. It was reviewed QUICKLY, I received a personal phone call explaining everything to me - what was going to be covered, what/reason for something being denied. I CAN CERTAINLY LIVE WITH THAT KIND OF CUSTOMER SERVICE. I am considering adding my 10 year old pet for additional coverage! Thank you

I sent in a claim to Healthy Paws the day after my dog was bitten by another dog in the dog park and needed surgery for a large neck wound. They responded the next day to tell me my claim was being reviewed and the next email I got was their settlement amount. I had a check before the end of the week. Jen even emailed again to ask how my Sierra was doing.I recommend Healthy Paws to everyone of my friends in the dog park.

We are huge fans of Healthy Paws, and have sent a number of dog owner friends their way - and now they love Healthy Paws too :) Healthy Paws has GREAT coverage, reasonable premiums, perfect communications, very responsive,and no hassles claims process. They give us a tremendous peace-of-mind knowing our little guy Chewie will get the best possible care without worrying about the vet bill.