Healthy Paws | Pet Insurance Review

Our one year old Vizsla, Gunner, had a partial stomach block. After constant vomiting, lethargy, and no appetite we decided to take him in. We ended up having to take him in to an emergency pet hospital in the middle of the night. He needed x-rays, IV, blood work, etc. and had to stay over two nights. This was the first claim we submitted. Healthy Paws was fast to process our claim. They covered everything we had anticipated on covering. They even reached out to the animal hospital to get an additional document I forgot to upload, so we didn't have to. Customer service was friendly and knowledgeable. They followed up to make sure Gunner was doing better! Thanks for keeping us worry free! Great pet insurance that actually cares about your pet.

Healthy Paws has been simply fantastic. They have paid out many thousands of dollars in claims for my dog, mostly due to the diagnosis and treatment of Addison's disease. They process the claims very quickly, send a check quickly, and they have never, ever tried to stiff me on a claim (can't say the same for my previous pet insurer). Their customer service is terrific. I especially like that they inquire about how your pet is doing after anything that seems significant. They just seem like they really care about your pet. I have nothing but great things to say about them.

I've been a Healthy Paws Pet Insurance member since June 2012. I have two fur babies and when my puppy started losing sight in her right eye due to a genetic predisposition, it was quite stressful as a pet parent. The Healthy Paws team was so helpful in explaining what was covered and what I could expect. Their team communicated with me throughout the process. Submitting a claim was extremely easy and the turnaround time was within days. The Healthy Paws team even followed up a week later to check up on my little one. They have gone above an beyond. Thank you, Healthy Paws, for being simply amazing!

The Claim Representatives who handled my dog's claim were excellent. They were polite and kind with each conversation I had. I was faced with a delicate situation when trying to obtain records for the claim. The Representative stepped in and quickly obtained what was needed to settle the claim. I cannot compliment them enough. I liked the ease of being able to send & track my claim on my IPad. As I mention in an email, "I hope never to need use Healthy Paws again but I am glad to know your company will be there if I do." My claim was settled at 90% coinsurance and with the deductible I chose within 3 weeks.