5
out of 5
POSTED: | BY: Jennifer
Thank Goodness
I'm a first time pet-owner and recently adopted two healthy kittens. At 5 months of age one of them began to lose his balance, sometimes crashing to the ground and banging his head in a potentially dangerous way, and the vet discovered a polyp in his inner ear that would require surgery in a distant town. I was shocked, largely because my kitten had seemed healthy, and could hardly have been more worried about my furry baby. Then came the even bigger shock of the $4,000 bill for the surgery, to be paid upfront. Not only was I feeling sick with worry, I was also losing 3 days of work and couldn't help feeling upset and overwhelmed by the expense. I had purchased Healthy Paws pet insurance when I first brought my kittens home, but wasn't sure that I would be able to count on them in my hour of need. It was with enormous relief and gratitude that I learned that they were covering 90% of the cost of the surgery (according to my particular plan) and that a check would be coming in the mail right away. The animal hospital simply faxed my invoice to them, and they responded the very next day to let me know my claim was being processed, and possibly even just a few hours later to let me know how much they would reimburse me. It's expensive to be a responsible pet parent, and I've felt the pinch of paying for spaying/neutering, immunizations, and high quality food, but I'd never expected my seemingly healthy kitten to get so sick. I can not recommend Healthy Paws highly enough.