Healthy Paws | Pet Insurance Review

After adopting a 5 year old Pitt/Lab mix from a shelter 2 years ago, and I enrolled him in Healthy Paws right away. I can honestly say, it was the best decision I ever made. Words cannot express how grateful I am for Healthy Paws. In the time I have had my dog, he has torn both of his ACL's and had multiple other small injuries/illnesses. Every single time, Healthy Paws has come through without question. I simply submit the vet bill and an updated copy of his vet records, and I know within a few days how much money I am getting reimbursed (and it's always exactly what it should be based on my policy). I was also allowed to select the ACL repair procedure that I felt benefited my dog the most (and it was more expensive) and it was, again, covered without question. I have recommended this company to every pet parent and friend that I have. I will be sticking with this company for the rest of my dog's life, and for all future pets I adopt. It is fairly inexpensive, and I receive approvals and reimbursement checks super quickly (usually within a week). Every time I call customer service, I get a super-friendly, very-knowledgeable representative on the phone quickly. I could go on forever about how amazing this company is.

My barely 2 yr old boxer recently contracted an infection in his spine called diskospondilitis. It causes incredible pain, lameness and, in our case, he stopped eating and became emaciated. It took almost 2 months to reach the final diagnosis. To do so we had multiple trips to our primary care, 3 trips the ER, an 8 day stay (out of state) at the Tufts Vet. Hospital, numerous tests, x-rays, medications, an MRI and ultimately a feeding tube. All of this mounted up to an alarming 5-digit figure. It was a nightmare to see our dog suffering like this and traveling back and forth to Massachusetts was very stressful. Thankfully, I had Healthy Paws which relieved the financial stress that surely would have ensued. I had opted for the 90% coverage plan and am so thankful that I did. I want to give a HUGE shout out to Healthy Paws for the ease of on-line claim filing and the quick turn around for reimbursements. It allowed me to stay on top of all of all of the bills. I am truly grateful that I chose Healthy Paws and cannot recommend this company enough. It made my life so much easier during an extremely difficult time.

Our sweet dog, Kevin needed knee replacement surgery. It was a pretty expensive procedure and yet something he needed to prevent arthritis later in life. Not only did Healthy Paws reimburse us for exactly the amount we expected, they did so very fast and also sent a follow up email to check on Kevin's healing. It was a very kind gesture. We are very glad we chose Healthy Paws for our pets protection.Thank you!!!

I have had to process two claims back to back for my 1.5 year old dog. I never had any issues with reimbursement for either claim. My first claim was $2500 and I expected after having to fight for reimbursement with a different company on my previous dog that I would get the run around. However, I am happy to say that didn't happen at all. I sent a picture of my invoice and within 48 hours got the email that my claim was processed and the check was in the mail. This company is amazing and I highly recommend to anyone looking to insure their pet.

I've had nothing but fantastic experiences with Healthy Paws—from the mobile app and ease of submitting claims, to being able to connect with a real person about account questions, every interaction has been wonderful. I discovered that my workplace offers a discount as a perk, and Sara H took care of the change immediately and provided me with extremely positive, professional and fast service. I'm loving healthy paws and recommend it to family and friends.